Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 8, 2020

Yotpo has been great in getting our business up and running. The platform is really intuitive and helps us get quick responses for customers. We recently ran into an issue where a few orders were missed and Yotpo's customer service rep helped us remedy the problem in less than 10 minutes!

Fuller Foundry
United States
Over 1 year using the app
Yotpo replied January 19, 2020

Thank you for taking the time to leave a review! We're thrilled to hear you're having a good experience with Yotpo and our support team was able to help quickly & effectively.

October 9, 2013

Yotopo installed very easily. They send you updates whenever someone leaves a review, and it works very fluidly with both my Shopify page and my Facebook Fan page. Five star Grade A work!!!!

20Six FRESH Clothing
United States
Over 1 year using the app
April 16, 2013

Incredible response happened immediately after installing (which happened nearly immediately). Their support is solid. They've helped us to sell $thousands$ of dollars in sales and has become our follow-up and customer service pillar. Quite more than was advertised, huh? Anyway, we love them and won't continue growing our company without.

Rockin' Wellness
United States
Over 1 year using the app
August 8, 2019

Great app. Lots of great integrations with other apps. Just all around great product. I also love that Google weights the reviews on this one. Thank you.

ORGANIC 1 Co.
United States
Over 1 year using the app
Yotpo replied August 8, 2019

So happy to hear you are enjoying Yotpo, Organic 1 Co. Thanks for the awesome review!

February 11, 2016

This is super awesome! Love this app. Gives our customer's the chance to tell other's more about our products than just taking our word for it.

Mobileboutique 2
United States
Over 1 year using the app
May 22, 2023

We at https://www.jodiabaazar.com are complete fans of this app. It allows us to showcase our best reviews and elicit feedback for our service conveniently and easily.

JodiaBaAzar.com
Pakistan
Over 1 year using the app
Edited November 15, 2021

Eduardo IS THE BEST! My theme was updated so I have lost all the reviews, and Eduardo fixed everything for me right away! I have 16 apps installed and YotPo has the best and fastest customer service! I will be customer for life!

Wild Bohém
United States
Over 1 year using the app
April 24, 2023

Reiner was very supportive during our chatting for help. Thank you very much for your help. This is really a very good product for reviews

CollagenforYou | Natural Collagen online Store
United States
Over 1 year using the app
February 24, 2022

I was having trouble with my reviews showing on my site. I finally emailed and received an immediate response from Eunice that the problem was taken care of. I so appreciate the quick response and fix. My time is better spent creating products. Not techy stuff!

Rustic Heart Studio
United States
Over 1 year using the app
July 5, 2021

Always great help from the support team and especially from Ed! They reply fast and are always ready to help out.

LOOFT
United States
Over 1 year using the app