Reviews (7,182)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

October 13, 2013

I really like this app and am hoping it brings more traffic to my site. I am not technologically savvy and had trouble installing the code. I received an email stating, that I'd downloaded the app but it was not installed. I responded explaining my difficulty. A tech then installed the app for me correctly. I am a new store and have received a handful of reviews. I am looking forward to generating more.

Sweet Little Something's
United States
Over 1 year using the app
Edited October 7, 2022

Great customer feedback as always. Appreciate the quick response time and helpfulness when it come comes to minor tweaks and nuances.

Megachip
United States
Over 1 year using the app
July 26, 2015

Excellent application, even in free mode. Does exactly what it should do - you can adjust when it will ask your customers to write a review, you will have control over what is published and what is now. Easy integration in Shopify platform.
Great customer service too.

Perun Motorcycle Store
Serbia
Over 1 year using the app
January 8, 2020

Yotpo has been great in getting our business up and running. The platform is really intuitive and helps us get quick responses for customers. We recently ran into an issue where a few orders were missed and Yotpo's customer service rep helped us remedy the problem in less than 10 minutes!

Fuller Foundry
United States
Over 1 year using the app
Yotpo replied January 19, 2020

Thank you for taking the time to leave a review! We're thrilled to hear you're having a good experience with Yotpo and our support team was able to help quickly & effectively.

October 9, 2013

Yotopo installed very easily. They send you updates whenever someone leaves a review, and it works very fluidly with both my Shopify page and my Facebook Fan page. Five star Grade A work!!!!

20Six FRESH Clothing
United States
Over 1 year using the app
April 16, 2013

Incredible response happened immediately after installing (which happened nearly immediately). Their support is solid. They've helped us to sell $thousands$ of dollars in sales and has become our follow-up and customer service pillar. Quite more than was advertised, huh? Anyway, we love them and won't continue growing our company without.

Rockin' Wellness
United States
Over 1 year using the app
August 8, 2019

Great app. Lots of great integrations with other apps. Just all around great product. I also love that Google weights the reviews on this one. Thank you.

ORGANIC 1 Co.
United States
Over 1 year using the app
Yotpo replied August 8, 2019

So happy to hear you are enjoying Yotpo, Organic 1 Co. Thanks for the awesome review!

February 11, 2016

This is super awesome! Love this app. Gives our customer's the chance to tell other's more about our products than just taking our word for it.

Mobileboutique 2
United States
Over 1 year using the app
May 22, 2023

We at https://www.jodiabaazar.com are complete fans of this app. It allows us to showcase our best reviews and elicit feedback for our service conveniently and easily.

JodiaBaAzar.com
Pakistan
Over 1 year using the app
Edited November 15, 2021

Eduardo IS THE BEST! My theme was updated so I have lost all the reviews, and Eduardo fixed everything for me right away! I have 16 apps installed and YotPo has the best and fastest customer service! I will be customer for life!

Wild Bohém
United States
Over 1 year using the app