Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 8, 2020

Very useful for the marketing of our products. All the reviews can be shared to social media, which is cool. Yotpo is to have a new feature that syncs the reviews on Walmart. We'll leverage it.

Accusize Industrial Tools
Canada
Over 1 year using the app
January 11, 2018

Yonatan has been brilliant! Always replies to my emails, and always makes himself free for a call if needs be.

The YOTPO application has really helped both of our websites, and it is all done with ease.

Zerog Shop
United Kingdom
Over 1 year using the app
October 7, 2021

Jeorge has been so helpful with resolving my issue! Very patient and supportive - over and beyond what i have experienced with any other customer service so far in the app world!

Hoo Haa Cup
Australia
Over 1 year using the app
October 11, 2021

Jo was excellent super diligent and fast with my inquires!
That's my review. The site is forcing me too write 100 character's so bla bla bla

Beyou Cosmetics
United States
Over 1 year using the app
Edited January 5, 2022

James was great and was a big help in getting all of my reviews to show up. It's even better that they have live help! Thank you Ronel!

The Cookie Crate
United States
Over 1 year using the app
Edited September 10, 2021

I am new to yotpo but will say their customer service is excellent. The chat box was quick. This is a big deal as a lot of apps do not have good support and I have wasted time and money of not so great apps.

CertifiedLit
United States
Over 1 year using the app
Edited July 17, 2019

Jenny B was a great help with getting changes organised that I requested to set-up. Efficient friendly service and I am most grateful. It would be fab if developers can add a reviews tab that is visible for mobile devices for future versions. Thanks again

Oblongshop
Australia
Over 1 year using the app
Yotpo replied July 22, 2019

Hi Oblongshop. So happy to hear you are enjoying Yotpo! Thanks for the great review.

September 9, 2020

So far so good! Very helpful team + a great way to collect and display reviews on our site. Excited to see how they perform and how this app helps us grow our eCommerce site.

Alfaparfusapro
United States
Over 1 year using the app
Edited August 31, 2022

Rhemy is the best. I could not figure out what I was doing, Rhemy took care of my issues and then some. My shop if functioning the way I wanted it to and I could not have done it without Rhemy. Many thanks !!!!

Gotham Soap Company
United States
Over 1 year using the app
April 1, 2021

The customer support team is amazing! I own a small business and use shopify as a platform, I would like to say this to fellow owners here, try their customer support! They will give you dedicated time and take care of all the hassle for you to satisfy your concerns! I am definitely a fan, specifically Jounalou from support team has gone over for all our needs! I would give more than 5 stars if I could and HIGHLY RECOMMEND YOTPO due to amazing customer service

James Bong 420
Canada
Over 1 year using the app