Reviews (7,182)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

April 24, 2023

Reiner was very supportive during our chatting for help. Thank you very much for your help. This is really a very good product for reviews

CollagenforYou | Natural Collagen online Store
United States
Over 1 year using the app
February 24, 2022

I was having trouble with my reviews showing on my site. I finally emailed and received an immediate response from Eunice that the problem was taken care of. I so appreciate the quick response and fix. My time is better spent creating products. Not techy stuff!

Rustic Heart Studio
United States
Over 1 year using the app
July 5, 2021

Always great help from the support team and especially from Ed! They reply fast and are always ready to help out.

LOOFT
United States
Over 1 year using the app
September 8, 2020

Very useful for the marketing of our products. All the reviews can be shared to social media, which is cool. Yotpo is to have a new feature that syncs the reviews on Walmart. We'll leverage it.

Accusize Industrial Tools
Canada
Over 1 year using the app
January 11, 2018

Yonatan has been brilliant! Always replies to my emails, and always makes himself free for a call if needs be.

The YOTPO application has really helped both of our websites, and it is all done with ease.

Zerog Shop
United Kingdom
Over 1 year using the app
October 7, 2021

Jeorge has been so helpful with resolving my issue! Very patient and supportive - over and beyond what i have experienced with any other customer service so far in the app world!

Hoo Haa Cup
Australia
Over 1 year using the app
October 11, 2021

Jo was excellent super diligent and fast with my inquires!
That's my review. The site is forcing me too write 100 character's so bla bla bla

Beyou Cosmetics
United States
Over 1 year using the app
Edited January 5, 2022

James was great and was a big help in getting all of my reviews to show up. It's even better that they have live help! Thank you Ronel!

The Cookie Crate
United States
Over 1 year using the app
Edited September 10, 2021

I am new to yotpo but will say their customer service is excellent. The chat box was quick. This is a big deal as a lot of apps do not have good support and I have wasted time and money of not so great apps.

CertifiedLit
United States
Over 1 year using the app
Edited July 17, 2019

Jenny B was a great help with getting changes organised that I requested to set-up. Efficient friendly service and I am most grateful. It would be fab if developers can add a reviews tab that is visible for mobile devices for future versions. Thanks again

Oblongshop
Australia
Over 1 year using the app
Yotpo replied July 22, 2019

Hi Oblongshop. So happy to hear you are enjoying Yotpo! Thanks for the great review.