Reviews (7,182)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

September 9, 2020

So far so good! Very helpful team + a great way to collect and display reviews on our site. Excited to see how they perform and how this app helps us grow our eCommerce site.

Alfaparfusapro
United States
Over 1 year using the app
Edited August 31, 2022

Rhemy is the best. I could not figure out what I was doing, Rhemy took care of my issues and then some. My shop if functioning the way I wanted it to and I could not have done it without Rhemy. Many thanks !!!!

Gotham Soap Company
United States
Over 1 year using the app
April 1, 2021

The customer support team is amazing! I own a small business and use shopify as a platform, I would like to say this to fellow owners here, try their customer support! They will give you dedicated time and take care of all the hassle for you to satisfy your concerns! I am definitely a fan, specifically Jounalou from support team has gone over for all our needs! I would give more than 5 stars if I could and HIGHLY RECOMMEND YOTPO due to amazing customer service

James Bong 420
Canada
Over 1 year using the app
Edited December 24, 2023

Joian Z was great! They helped me navigate the app. I appreciate the quick support!

Freshies By Stephy
United States
Over 1 year using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 10, 2021

Great app and great customer service! Eunice was quick and so helpful! I would recommend Yotpo to any site for reviews.

PureAC
United States
Over 1 year using the app
Edited August 10, 2023

Nick helped me a lot, hes an awesome. thank you for the help and i really appreciate it. the app is good

Edit: James helped me import my reviews and fixed the mistakes I made. I wouldn't pick another app to manage the reviews on my shop

Sunlite Sports
United States
Over 1 year using the app
May 11, 2021

I wasn't able to install the code on my site but thanks to Junalou who helped me nearly an hour to check all the codes and replace them with the correct ones. I can't describe how thankful I'm for his help. In terms of Yopto, it's a great tool. If you are running an e-commerce site, it's a must-have app. You can start with the free version and once you start making money you can switch to the paid one which comes with so many cool enablers.

Ergon Life
Türkiye
Over 1 year using the app
February 19, 2020

Great app and the support is excellent! It's a must have for all online store.
Helped me with several small setups with perfect results.

EcoFashionByWilma.com
Sweden
Over 1 year using the app
April 8, 2021

I used the Chat function right from my app and Anne knew exactly where to go to fix the problem, she got the widget installed on my theme without hesitation. It looks great! and the service was fast and easy. Thank you

Virginia City Motorcycle Company
United States
Over 1 year using the app
March 19, 2023

We used Donor P and was an amazing experience, really clear and helpful and we got what we needed done quickly and successfully. Definitely will be using for future endeavours and hope we can connect with Donor P again.

FORM WORK WEAR
Australia
Over 1 year using the app