Reviews (7,182)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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I received great support from Yotpo's Daniel in updating custom elements on our website. Response rate was fast and efficient.
Don assisted me with moving over from Loox and fixing up issues with coding. He was so helpful and patient with me (even when I got sidetracked and disappeared for a while). Amazing customer service! Thank you :)
This app is so great, it can do so many things!
I needed a little bit of help transitioning from my old review app and didn't want to loose any of the reviews that were already written on my site. Vitaly in customer service was beyond helpful and friendly. The transition was quick and easy. I am still learning all about the features of Yotpo. I love the emails that get sent to customers after a purchase that lets them write a quick review of the product for the website and the fact that I can push the reviews to my FB page as well. Customer trust is so important when building a new brand, so I think that this will be one of the most helpful apps I have installed on my site.
I was very nicely assisted today to help me improve the look of our automatic review emails. Very helpful!
This app has been exactly what we need and the customer service/support has been great. We have been able to use the live chat feature a few times and they have been very responsive. We have used a handful of apps for our store and Yotpo has been the easiest to work with and the most knowledgeable about the solutions to our requests. In my last chat Rilu Jane and James Edmar solved our problem quickly and made it look even better than we expected!
What an amazing app and amazing service!! It's a win win! Highly recommend this app. Features are very good and very intuitive.
5 stars all the way
a very comprehensive app that does the job very well indeed.
I really love the customer service and chat help. It's convenient and the team is always available. I had trouble with my layout issue and Sheen was able to troubleshoot quickly using chat help. I appreciated how quickly Sheen was able to resolve my issue and provide a screenshot to verify. Thanks for the great customer service.
A wonderful app, with so many useful features. A special thanks to Ann at the support team for her efficient and prompt support and customer service.
Thanks for the great review, Coconut Magic!
Good service. Daniel P was able to help me promptly with an issue. We have used the app for a while and deciding to upgrade to the paid plan.