Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 18, 2024

Support was quick to respond and very helpful. Ruzsel helped me walk through my issue

Debuzz
United States
12 months using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

January 12, 2024

Joian Z was very helpful with tech support. I appreciate the service and knowledge.

Don Rafael Artisan Hot Sauces
United States
Almost 5 years using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

April 25, 2024

Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.

The Art of Resume
Canada
Over 4 years using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

February 17, 2024

Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable.

10/10 service. Very valuable service technician

AquaGear Australia
Australia
Over 5 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 14, 2024

The app is great! Have also had great experiences with the customer service, specifically, Rhenant. Thanks for your help!

Nurturing Seedlings, LLC
United States
About 1 year using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

June 1, 2024

Thank you so much for your fast service! Arven helped me with so many issues, I'm amazed! You're the best, I can't explain how I'm grateful for your help. I got all of the infornation with clear explanations, amazing service and support team!

ALL DAY JOY
United States
9 days using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

August 29, 2024

Doner is very detailed and helpful.

Think Academy
United States
9 days using the app
Yotpo replied September 20, 2024

Thank you for your review!

March 8, 2024

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
Canada
3 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

May 28, 2024

Good work by Ruzsel J. Thanks you for services.

Sellersoft US
United States
3 months using the app
Yotpo replied June 7, 2024

Thank you for your valuable feedback! We genuinely appreciate it. We're committed to enhancing both our products and our team to ensure we consistently deliver the best possible customer experience.

April 6, 2024

The irony of a review app asking for a review is not lost on me.

Thanks for your help Daniel!
Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful!

Overall a great app and an excellent add-on to my website.

Created Mother
Canada
16 days using the app
Yotpo replied April 12, 2024

We appreciate your feedback, thank you!