Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

June 11, 2024

Great support; Ruzsel helped me quickly!

NOVA
United States
12 months using the app
Yotpo replied July 11, 2024

We appreciate your feedback! (:

February 17, 2024

Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable.

10/10 service. Very valuable service technician

AquaGear Australia
Australia
Over 5 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 8, 2024

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
Canada
3 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

April 25, 2024

Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.

The Art of Resume
Canada
Over 4 years using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

April 6, 2024

The irony of a review app asking for a review is not lost on me.

Thanks for your help Daniel!
Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful!

Overall a great app and an excellent add-on to my website.

Created Mother
Canada
16 days using the app
Yotpo replied April 12, 2024

We appreciate your feedback, thank you!

March 22, 2024

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
United States
10 days using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

January 25, 2024

Ruzsel J assisted me when trying to figure out how to do something. He was more than helpful & went above my expectations. Thanks Ruzsel

Dopamine Lock
United Kingdom
3 months using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback.

September 4, 2024

工具不错,强大多种功能,客户也很好

SuperLoveDoll
China
5 months using the app
Yotpo replied November 4, 2024

Good to hear you found our tools useful!
We have more to come. Thank you for your feedback.

June 1, 2024

Thank you so much for your fast service! Arven helped me with so many issues, I'm amazed! You're the best, I can't explain how I'm grateful for your help. I got all of the infornation with clear explanations, amazing service and support team!

ALL DAY JOY
United States
9 days using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 26, 2024

Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.

Yingredient
United States
3 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!