Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited June 12, 2021

A perfectly Support, very important and really fast, i got help with my Reviews and it help alot, everytime i will use the Support again for a Issue! the support from Junalou is really good and helps you immediately

Purely Ocean
Germany
Over 1 year using the app
April 15, 2022

Ronel at customer service was awesome! Not only did he lead us to what we couldn’t find, he went above and beyond and actually went into the backend of our Shopify store and set up our reviews correctly….and all while we were still on the chat with him:

Alaya Life
United States
Over 1 year using the app
November 29, 2022

Rhemy was very helpful, I thought some things might not have been set up correctly so she had a good look to help put my mind at ease

Fiola New Zealand
New Zealand
Over 1 year using the app
November 26, 2021

review request analaysis was helped out and to add my loggo . Radley and I got disrupted several times by bad connection but when I logged back into the chat the colleagues could easily reconnect me wto Radely which was very smooth

Monza Bicycle Club Inc (AUS)
United States
Over 1 year using the app
Edited August 10, 2022

yotpo support team works efficiently, they managed to solve our problems with the app. Rilu and all the others are very kind and responsible with their work.

Seashell Swimwear
Peru
Over 1 year using the app
August 22, 2023

Support from John B was excellent! He helped me with the remapping within minutes. Definitely recommend! Thank you!

SIRENI BEAUTY
United States
Over 1 year using the app
July 2, 2023

I reached out via live chat on a SUNDAY (holiday weekend) and had my issue resolved within 5 minutes. Joian Z was very professional, helpful, and kind. Yotpo has changed the game for my business.

K8TEE Customs LLC
United States
Over 1 year using the app
March 12, 2019

Yotpo provided super fast and courteous service. The support team helped me to resolve my issue without worry and got me back up and running without missing a beat!

Body Crystals Co.
United States
Over 1 year using the app
October 20, 2017

awesome app that does what it needs to do!

Daweekendwarrior
United States
Over 1 year using the app
September 2, 2018

Great app and a fantastic customer service!

Weloorganic
Germany
Over 1 year using the app