Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 26, 2021

review request analaysis was helped out and to add my loggo . Radley and I got disrupted several times by bad connection but when I logged back into the chat the colleagues could easily reconnect me wto Radely which was very smooth

Monza Bicycle Club Inc (AUS)
United States
Over 1 year using the app
Edited August 10, 2022

yotpo support team works efficiently, they managed to solve our problems with the app. Rilu and all the others are very kind and responsible with their work.

Seashell Swimwear
Peru
Over 1 year using the app
August 22, 2023

Support from John B was excellent! He helped me with the remapping within minutes. Definitely recommend! Thank you!

SIRENI BEAUTY
United States
Over 1 year using the app
July 2, 2023

I reached out via live chat on a SUNDAY (holiday weekend) and had my issue resolved within 5 minutes. Joian Z was very professional, helpful, and kind. Yotpo has changed the game for my business.

K8TEE Customs LLC
United States
Over 1 year using the app
March 12, 2019

Yotpo provided super fast and courteous service. The support team helped me to resolve my issue without worry and got me back up and running without missing a beat!

Body Crystals Co.
United States
Over 1 year using the app
October 20, 2017

awesome app that does what it needs to do!

Daweekendwarrior
United States
Over 1 year using the app
September 2, 2018

Great app and a fantastic customer service!

Weloorganic
Germany
Over 1 year using the app
July 20, 2020

Amazing support experience!!! Thank you very much, Josephine! So appreciated all your assistance with integrating Yotpo features!

Chelsea King Inc.
Canada
Over 1 year using the app
Edited October 6, 2021

Don was super helpful and patient to answered all my questions!! Very knowledgeable and pleasant! :))))))) Great customer services. I'd recommend it!

Taitala
United States
Over 1 year using the app
July 13, 2023

great app, easy to use and reliable. also the support is really fast and competent - the last chat i just had with Kenneth John M was great.

Boemo
Romania
Over 1 year using the app