Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Customer service with Yotpo is wonderful. Junalou helped me figure out a couple small issues I was having and while doing so noticed I hadn't installed all the functionality of the package I was subscribed to. I few minutes later we had it installed and running great. Thanks Yotpo! UPDATE: Yotpo service continues to impress. I have contacted them several times recently and each time the problems are dealt with quickly, professionally, and with excellent communication. Everything to formatting tweaks to ideas for new functionality. I am currently running 3 Yotpo Apps (Reviews, subscriptions, and loyalty). Couldn't be happier.
Their customer service is beyond awesome!! I'm a 1 woman operation and I'm not comfortable with the html stuff, and they were very helpful getting it set up on my website for me. I used the "chat" feature and they were just super helpful! Very very happy! They were great!
I'm not great with coding and I was unable to get the review carousel published on my own. That's where Ed comes in. Ed was extremely helpful and was able to add a reviews carousel, a reviews page, and a star rating below each product we sell. He did it all within 30 minutes before I had to take off to my meeting, and did it with pleasure. I'm ridiculously impressed with Ed and Yotpo, the review service itself is great, but it's the customer service that makes the difference for me. Appreciate you guys! Updated 08.18.22
Both Happy and Rilu Jane B are also great. Super communicative and fast at working. Also very patient with all my requests.
Eunice and Ronel from the support team were excellent, very helpful. Amazing service! Fully recommend using Yotpo!
Thank you for leaving a review. We're so happy to know you're loving Yotpo!
Best support! Josephine was really helpful and manage all our expectations. I definitely recommend it.
Thank you for your review, we're pretty big fans of Josephine as well!
Yotpo höjer kundupplevelsen av vår butik både med innehåll och form. Fantastisk snabb och kunnig kundtjänst dessutom: Kenneth John M löste våra önskemål snabbt som Tingeling. Heja!
The support team is very helpful! Daniel P did a great job assisting, and acting with urgency. I have used the chat boot on several occasions and they have always been responsive.
Manny was so so helpful! I updated my theme and had to reinstall code for this app. I wasn't able to do it correctly so Manny added the code for me and answered all my questions. The app is great as is. Hopefully one day soon I can upgrade my subscription so I can access all the available features.
Customer service is great, they are so helpful and having customers submit a review is just easy!!
Easy, indeed! Thank you so much for taking the time to write a review, we really appreciate it. Happy to hear our customer support team is hitting the mark.
great app! helps with conversions