Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 13, 2015

Awesome app! Unparalleled customer service! Dealing with Yot Po. has been an immense pleasure from beginning to end. If I could give a 10 star rating. I would. Thank you!

Argana Vita
United States
About 1 year using the app
May 21, 2022

Really Quick response, friendly and fixed my problem straight away :)
Highly recommend the Yotpo app.

Moppy and Eco
Australia
About 1 year using the app
August 10, 2020

Yotpo is a great app for adding reviews to your website.
Their customer support is fantastic!

We would highly recommend Yotpo!

HairMadeEasi
United Kingdom
About 1 year using the app
December 14, 2023

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Kai Gourmet
United States
About 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 9, 2022

Manny helped me set up the app and fulfil all the requirements! It's working amazingly! and moreover they're always there to help you!

The Jewelish
United Arab Emirates
About 1 year using the app
October 14, 2021

Manny from customer support solved a problem for me in a matter of minutes that I was struggling with for MONTHS. I would've reached out sooner if I'd known customer support chat was so smooth. I'm in love with my website now! Reviews and social proof are so important to me as a business owner. Yotpo has the best looking review widgets and carousels for your site!

Ellari Boutique
United States
About 1 year using the app
April 9, 2022

great help, really easy to use! nick was great help when I needed some help with the colour change issue. highly recommended

Haus of Neon
United Kingdom
About 1 year using the app
January 29, 2024

Rhenant did a fantastic job in the support. Very efficient and to the point.

Aarding
Belgium
About 1 year using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback.

Edited September 10, 2022

10/9/2022 update: Many thanks to Djan for helping me out with a spacing issue on the star rating on my store. I spend several hour trying to figure it out on my own then reach out to Yotpo and they were as responsive as ever. Yotpo offers amazing customer service. I ran into an issue and someone was there to help me quickly resolve the issue. I would recommend Yotpo to all Shopify store owners who want to help build trust and collect customer feedback to improve their products and service offerings. Thanks, Mark and Ronel for all your help today.

Hobbs Flyer, LLC
United States
About 1 year using the app
September 24, 2020

I signed up with Yotpo and immediately needed help to maximize the app for my shopify store and the Mary Ann from the support team was unbelievably patient and helpful - she sorted everything out for me and did it in a timely manner!

Indica
United States
About 1 year using the app
Yotpo replied October 11, 2020

Thank you for your review. We're pretty big fans of Mary Ann too, and we'll pass on your compliments!