Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

May 26, 2022

The support team is very helpful! Daniel P did a great job assisting, and acting with urgency. I have used the chat boot on several occasions and they have always been responsive.

CLEAN DESIGN HOME
United States
About 1 year using the app
Edited April 26, 2021

Manny was so so helpful! I updated my theme and had to reinstall code for this app. I wasn't able to do it correctly so Manny added the code for me and answered all my questions. The app is great as is. Hopefully one day soon I can upgrade my subscription so I can access all the available features.

The Skin Boutique
United States
About 1 year using the app
October 21, 2019

Customer service is great, they are so helpful and having customers submit a review is just easy!!

Big Truck Hoods
United States
About 1 year using the app
Yotpo replied October 28, 2019

Easy, indeed! Thank you so much for taking the time to write a review, we really appreciate it. Happy to hear our customer support team is hitting the mark.

June 30, 2015

great app! helps with conversions

Shine Mirrors Aus
Australia
About 1 year using the app
February 13, 2015

Awesome app! Unparalleled customer service! Dealing with Yot Po. has been an immense pleasure from beginning to end. If I could give a 10 star rating. I would. Thank you!

Argana Vita
United States
About 1 year using the app
May 21, 2022

Really Quick response, friendly and fixed my problem straight away :)
Highly recommend the Yotpo app.

Moppy and Eco
Australia
About 1 year using the app
August 10, 2020

Yotpo is a great app for adding reviews to your website.
Their customer support is fantastic!

We would highly recommend Yotpo!

HairMadeEasi
United Kingdom
About 1 year using the app
March 9, 2022

Manny helped me set up the app and fulfil all the requirements! It's working amazingly! and moreover they're always there to help you!

The Jewelish
United Arab Emirates
About 1 year using the app
December 14, 2023

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Kai Gourmet
United States
About 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

October 14, 2021

Manny from customer support solved a problem for me in a matter of minutes that I was struggling with for MONTHS. I would've reached out sooner if I'd known customer support chat was so smooth. I'm in love with my website now! Reviews and social proof are so important to me as a business owner. Yotpo has the best looking review widgets and carousels for your site!

Ellari Boutique
United States
About 1 year using the app