Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 26, 2021

Muy buena aplicación, ha funcionado muy bien reuniendo los comentarios de la gente que ha comprado nuestros productos. Además el servicio de atención en línea funciona muy, son muy amables y preocupados por entregar la información de forma clara.

Within Play
Chile
About 1 year using the app
August 26, 2019

Really cool app!

Simple UI and powerful features. Easy to use and kind support.

Highly recommended!

A++

BUHO
United States
About 1 year using the app
Yotpo replied August 28, 2019

Thanks for the awesome review, BUHO!

March 11, 2022

Alient was very patient and eager to assist me with my store. I appreciate his suggestions. We eventually decided my plan was to mature for my store as of now.

KrownDolls
United States
About 1 year using the app
November 24, 2022

I was not getting product reviews from my customers. All of a sudden I received a couple of product reviews through Yotpo. It was easy to install. I had issue transferring reviews fro the old app to yotpo. Yotpo resolved that quickly.

Obioma Fashion- Buy African Print
United States
About 1 year using the app
March 18, 2022

I found it a bit tricky to import reviews and install the app but spoke to Ronel over chat and she helped so much! Really love this platform so far

K&Co
Australia
About 1 year using the app
November 5, 2018

Amazing customer service, they have a training video for everything and their customer service team is among the best that I've come across

YourPerfectFinish
Ireland
About 1 year using the app
Edited June 9, 2023

Although you cant cancel scheduled review requests yourself, you can contact Yotpo support and have them cancel it for you.

I contact Yotpo for support frequently and they've been very helpful.

Thanks to all the support staff who assist me with my countless inquiries. Specific shoutouts to Radly & Reinier & Allen & Warly & Nick & Daniel P.

Ella + Ross Furniture and Decor
Canada
About 1 year using the app
Edited August 27, 2023

The yotpo team helped me add the reviews to the website when I was stuck! I’m so appreciative! Thank you Daniel

Koya Care
United Kingdom
About 1 year using the app
September 12, 2014

Works Well but in 3 years has only made me a extra $300 in sales

E-Cigarette Mod Shop QLD
Australia
About 1 year using the app
April 19, 2022

We are really glad that we opted to go with Yotpo. Really appreciate the support responding quickly for our go live activity. We will be looking to work with Yotpo team.

CRESMO
India
About 1 year using the app