Reviews (7,175)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 21, 2018

We haven't ad enough time with the app to know if it will get us more reviews yet, but so far we're very happy with the options to display our current reviews. Getting those reviews imported was easier than expected as well. I was worried when there was no way to import them myself via csv or excel file. However, Dana Shamir of the Yotpo support team was very helpful. My requests were responded to very quickly, and both times I requested reviews to be imported (first for product reviews, then for site reviews/testimonials) Dana had them up and running on the site by the time I got my response later that same day.

Vitamist
United States
About 1 year using the app
June 7, 2023

Had some questions and Doner was fantastic at responding quickly and assisting me! They have such a great support system.

Birds and Blokes
United States
About 1 year using the app
Edited March 30, 2023

Ronel R did a wonderful job helping me out with installation issues. he was very patient and very good at what he does. I recommend this app!

Unsolicited Plant Talks
United States
About 1 year using the app
June 18, 2021

Great app. Sheen was very helpful and solve my problems quickly. Highly recommend this app for reviews.

Ribex Health
United States
About 1 year using the app
October 4, 2022

A promise is a promise - and Joian completely delivered. What a star! In fact what a 5 Star Joian has been throughout the whole process. Everything we asked for has been set up, and so quickly. Many thanks Joian - and of course, the Reviews are already flooding in! So grateful - Jeremy : H&W

Heyland & Whittle
United Kingdom
About 1 year using the app
May 13, 2023

Nicole L is amazing, super responsive and even went into my Shopify backend to ensure the app was correctly configured when I couldn't figure it out! I only just started using Yotpo a few hours ago but I'll be using this as a paid service so my reviews can show up in Google Shopping!

Deluxe Detail
Australia
About 1 year using the app
September 7, 2021

We've been really happy with Yotpo. Our customers have found it easy to use, and they have absolutely stellar customer service (thank you, Mark!).

Simple Alchemy Co
United States
About 1 year using the app
April 16, 2020

Amazing help and service! Got help right away really professional! Also, got a response within 5 min incredible!

skinpearl
Netherlands
About 1 year using the app
February 6, 2015

Definitely worth it if it were paid. Help build credibility online. Love this app

1776 Company
United States
About 1 year using the app
July 20, 2020

Great customer service from Leizel D! He helped us really good. Everything looks awesome now. Thanks!

Smoothly
Netherlands
About 1 year using the app