Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

May 28, 2024

Good work by Ruzsel J. Thanks you for services.

Sellersoft US
United States
3 months using the app
Yotpo replied June 7, 2024

Thank you for your valuable feedback! We genuinely appreciate it. We're committed to enhancing both our products and our team to ensure we consistently deliver the best possible customer experience.

March 12, 2024

Arven was great with customer service overall love the app

Santana's Wigs & Hair Extensions, LLC
United States
Over 1 year using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 9, 2024

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
Canada
About 2 months using the app
Yotpo replied April 12, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 1, 2024

Very professional service, I like John G's one-on-one online service, very fast and professional to solve my problem!

dragon
United States
3 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

August 29, 2024

驚くほどの速さで問題を解決してもらいました。
大変満足しています。
Reymon N.さんの対応は素晴らしかったです。

SOTO by Shinfuji Burner ONLINE STORE
Japan
10 months using the app
Yotpo replied September 20, 2024

Fast responses = fast resolution! Thank you for sharing your experience.

March 14, 2024

Gabriel was extremely helpful with helping me set up my Reviews and Stars widget! Thank you so kindly Gabriel!

UCHOIZE
United States
2 months using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

May 21, 2024

Great customer service and easy to use! Ruzsel J really helped me out a lot.

Backwoods Adventure Mods
United States
2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

June 28, 2024

was not able to fix the errors after following instructions. contacted them twice to resolve the issue. automated response said they would reply within 24 hours. Never did! Uninstalling the app right now. This is my 1st negative review for an app.

Honeys Astro
United Kingdom
6 days using the app
Yotpo replied July 4, 2024

Thank you for your valuable feedback.

We're sorry to learn that you're experiencing these difficulties. Our support team has contacted you in order to fix the issue you experienced,
please do not hesitate to respond so that we can better understand the issue and provide assistance.

January 28, 2024

I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!

SHEIKA
Romania
2 months using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 3, 2024

The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.

My Kind of Mode, Inc.
United States
17 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!