Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

May 28, 2024

Good work by Ruzsel J. Thanks you for services.

Sellersoft US
United States
3 months using the app
Yotpo replied June 7, 2024

Thank you for your valuable feedback! We genuinely appreciate it. We're committed to enhancing both our products and our team to ensure we consistently deliver the best possible customer experience.

April 6, 2024

The irony of a review app asking for a review is not lost on me.

Thanks for your help Daniel!
Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful!

Overall a great app and an excellent add-on to my website.

Created Mother
Canada
16 days using the app
Yotpo replied April 12, 2024

We appreciate your feedback, thank you!

June 28, 2024

was not able to fix the errors after following instructions. contacted them twice to resolve the issue. automated response said they would reply within 24 hours. Never did! Uninstalling the app right now. This is my 1st negative review for an app.

Honeys Astro
United Kingdom
6 days using the app
Yotpo replied July 4, 2024

Thank you for your valuable feedback.

We're sorry to learn that you're experiencing these difficulties. Our support team has contacted you in order to fix the issue you experienced,
please do not hesitate to respond so that we can better understand the issue and provide assistance.

March 22, 2024

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
United States
10 days using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

January 25, 2024

Ruzsel J assisted me when trying to figure out how to do something. He was more than helpful & went above my expectations. Thanks Ruzsel

Dopamine Lock
United Kingdom
3 months using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback.

July 12, 2024

Ali Khan
Fitness Trainer

What I love most is that there are no unnecessary additives or gimmicky claims – just pure, natural goodness. If you're looking for high-quality, locally-made products, AKIN FOODS is your best bet.

Soya Foods
Pakistan
3 days using the app
April 26, 2024

Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.

Yingredient
United States
3 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

April 17, 2024

Very simple and effective tool for Shopify Stores

LOUIS XVI DE
Switzerland
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 15, 2024

I would recommend this app because the customer service representative that I was in contact with was very professional and helpful. He was able to assist me with my issue very quickly.

Style & Elegance Boutique
United States
About 1 month using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

June 7, 2024

good service from Ruzsel John Nabong

Stone Rose
United States
Almost 4 years using the app
Yotpo replied July 11, 2024

Thank you for your feedback. We appreciate it!