Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

February 18, 2024

Support was quick to respond and very helpful. Ruzsel helped me walk through my issue

Debuzz
United States
12 months using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

January 25, 2024

Thank you Joian Z for your help, you're a star!

SOPURE LONDON
United Kingdom
Over 5 years using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 6, 2024

The irony of a review app asking for a review is not lost on me.

Thanks for your help Daniel!
Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful!

Overall a great app and an excellent add-on to my website.

Created Mother
Canada
16 days using the app
Yotpo replied April 12, 2024

We appreciate your feedback, thank you!

October 1, 2024

Customer support was quick and efficient. Doner quickly solved an issue with my account email.

TheBeaDANIshop
Canada
April 26, 2024

Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.

Yingredient
United States
3 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

January 12, 2024

Joian Z was very helpful with tech support. I appreciate the service and knowledge.

Don Rafael Artisan Hot Sauces
United States
Almost 5 years using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

February 17, 2024

Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable.

10/10 service. Very valuable service technician

AquaGear Australia
Australia
Over 5 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 8, 2024

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
Canada
3 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

April 17, 2024

Very simple and effective tool for Shopify Stores

LOUIS XVI DE
Switzerland
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 14, 2024

The app is great! Have also had great experiences with the customer service, specifically, Rhenant. Thanks for your help!

Nurturing Seedlings, LLC
United States
About 1 year using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!