Reviews (7,176)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 22, 2014

Put simply.. a 'must have' App.

It makes collecting reviews a joy, it's easy to use and implement. It's a pleasure to deal with an app that's so user friendly and powerful. It literally takes all of the hard work out of installing a review system and it works a treat, creating powerful social confidence = more sales.

Carl @ making statements :)

Making Statements
United Kingdom
About 1 year using the app
April 7, 2014

if you need to add a review app to your site, go no further then Yotpo!

simply install the code in the desired section of your page and its done!!!.

feel free how it works on our site, which is not live yet...

I would like to thank Yotpo team for creating this amazing app, which has solved tons of coding and time for us.

Roman

Naomis & Co
United States
About 1 year using the app
November 19, 2019

Best After Sales Service. The Live Chat helps Immediately and is very Skilled. Yotpo is one of my best Sales Advertising

Bewell South-Africa
South Africa
About 1 year using the app
September 25, 2017

Yotpo as been a great addition to our store, www.manemanagement.com. Our customers love the app even though they have no idea of the inner workings. It just works seamlessly with our store!

Mane Management Lifesyle
United States
About 1 year using the app
Edited October 7, 2022

Ronel just helped me with a moving reviews to a new brand for the same product. Response was quick the thorough. Excellence support!

Skin Authority
United States
About 1 year using the app
December 14, 2023

Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!

Joffa Marketplace
United States
About 1 year using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

October 14, 2022

Yotpo is the best plug-in I have ever used, and customer service can solve problems for me in a timely manner when I encounter problems. When I encounter problems, Rhenant provides me with professional services and successfully solves my problems, which is great!

axiyboutique
China
About 1 year using the app
May 17, 2021

Great app. Great for engaging customers and getting their feedback. Our theme is complex but Junalou managed to get the star placement right where we needed it in about 5 minutes. Impressive.

Flask
United States
About 1 year using the app
November 24, 2022

Great attention and support.
We couldn't find a solution to my problem at the time but the attention was great and they really pay attention to what my problem was.
Also, a great tool to collecting what your customers think about your brand.
We couldn't find a solution to my problem at the time but the attention was great and they really pay attention to what my problem was.
Also, a great tool to collecting what your customers think about your brand.

Cuadra Shop
United States
About 1 year using the app
April 20, 2021

Don in tech support was so very helpful, kind, and patient with this new Shopify store owner. He took great care of me and migrated a review from my Buy button to my store without any trouble at all. This is by far some of the best online chat customer service I've ever received! Thank you Don--I hope you get a raise :) :) So far I am very pleased with this app!

Adirondack Girl @ Heart Vintage Digital Products
United States
About 1 year using the app