Reviews (7,176)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited January 18, 2021

An unexpected pleasure. Submitted a help request on Sunday night and almost immediately got an answer back from Junalou at Yotpo support. Problem resolved.

Teak Culture
United States
About 1 year using the app
Yotpo replied September 13, 2020

Hi!

Thank you so much for leaving a review. We're happy to hear you're satisfied with our customer service.
We'll be sure to pass on your kind words to Josephine.

May 5, 2014

Easiest app to install! I love how easy it is to use! great having the reviews on my site!

The Raw Food Store Australia™ - Raw Food, Blenders, Juicers, Mason Jars, Eco products and more!
Australia
About 1 year using the app
April 20, 2015

Awesome review app for our Shopify store. Thanks Yotpo!

Custom Phone Cases
United States
About 1 year using the app
Edited April 22, 2022

Wow@ Lemuel help me do the setting for the Badge, Caroussel, and verify everything on my boutique . Fast and he know what its doing! Thank you so much!

Nimar création bracelets
Canada
About 1 year using the app
April 23, 2020

I used this app to include product reviews in my site. I am not sure if the review widgets made is correctly installed, so I seek help from the Yotpo support. I am very satisfied with their support service, in particular to Ms. Josephine E. Her service is prompt and effective that made me relieved on my concern for installing the review widgets correctly.

Merry Shop, a Subsidiary of WISELINK
Hong Kong SAR
About 1 year using the app
October 7, 2021

Love YotPo, and their support is amazing - fast and solution-oriented. Thanks for a great experience!

Chatelier
Netherlands
About 1 year using the app
February 21, 2017

Great App! Great support service! Very happy customer!

Skulldiamond
United Kingdom
About 1 year using the app
March 13, 2022

Amazing assistance from the support team. Particularly Jeorge who helped me with everything I asked. Thank you!

beauty balm
United Kingdom
About 1 year using the app
Edited May 9, 2022

Great support and great service. They are always super fast to help. Pricing is good also. We are overall very satisfied!

nootka-jewelry.com
Sweden
About 1 year using the app
March 4, 2022

Great app! Customer service is always helpful! Orly P was very patient & answered all my questions!

healed-ish
United States
About 1 year using the app