Reviews (7,176)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 12, 2022

The customer service is amazing when having trouble to do the widget they helped walk me through the process. Also the others parts are very easy for set up and I like how you can customize to your brand

Everything Blossoms Boutique
United States
About 1 year using the app
April 2, 2021

I am new to designing a website and adding apps etc. I went with YotPo due to high reviews and I couldn't have asked for a better support agent (Manny).
Thank you for guiding me and being so patient. Having live support is very important. Well done YotPo. A very satisfied customer.

Dream Looks
United Kingdom
About 1 year using the app
Yotpo replied April 4, 2021

Thank you for taking the time to leave a review. We're happy to hear Manny was able to assist you and get you up and running smoothly. Please do not hesitate to reach out at any time if you have any further questions.

March 13, 2020

I really liked the support! They were fast, replied a few minutes later and everything went fine. The issues are solved for now. Thank you again.

Muse Wearables
India
About 1 year using the app
February 12, 2021

Jo Lorenz went above and beyond to help me with some troubleshooting issues. I would highly recommend the app and their CX team is really great at helping you figure out any issues you may be having.

Rae's Roots
United States
About 1 year using the app
February 8, 2022

Lemuel from Yotpo was an a great help and extremely patient with me. I honestly wouldn't of fixed the issue myself - thank you so much!

Palm Swings
Australia
About 1 year using the app
July 11, 2022

Yotpo was easy to install on my Shopify website and reviews started showing up right away. Walmart.com syndication is a really nice feature. Rhemy R. in support was very helpful in turning on the Walmart.com syndication. I am very impressed.

Ghetti Games
United States
About 1 year using the app
September 17, 2019

Fantastic App really great service! Anything you're having trouble doing, open a ticket and the response is amazing!

On Trend Compression
Australia
About 1 year using the app
Yotpo replied September 18, 2019

So happy to hear you are happy with our product and service, On Trend Compression. Thanks for taking the time to leave us a review!

February 16, 2023

Great experience , Joian Z helped me alot and I would highly recommend the app to anyone looking for a review app

NEWZILL
United States
About 1 year using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

Edited October 23, 2023

Warly S helped as I updated my theme and needed some assistance with the widgets. Thank you!

Zoefia Alexandria Collection
United States
About 1 year using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

June 23, 2022

Very helpful in solving my issue and was done quickly. Also, he looked more into my account and gave me information about another issue I was having and I did not even tell him about it

Chez Belle LLC
United States
About 1 year using the app