Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 13, 2020

I really liked the support! They were fast, replied a few minutes later and everything went fine. The issues are solved for now. Thank you again.

Muse Wearables
India
About 1 year using the app
February 12, 2021

Jo Lorenz went above and beyond to help me with some troubleshooting issues. I would highly recommend the app and their CX team is really great at helping you figure out any issues you may be having.

Rae's Roots
United States
About 1 year using the app
February 8, 2022

Lemuel from Yotpo was an a great help and extremely patient with me. I honestly wouldn't of fixed the issue myself - thank you so much!

Palm Swings
Australia
About 1 year using the app
July 11, 2022

Yotpo was easy to install on my Shopify website and reviews started showing up right away. Walmart.com syndication is a really nice feature. Rhemy R. in support was very helpful in turning on the Walmart.com syndication. I am very impressed.

Ghetti Games
United States
About 1 year using the app
February 16, 2023

Great experience , Joian Z helped me alot and I would highly recommend the app to anyone looking for a review app

NEWZILL
United States
About 1 year using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

September 17, 2019

Fantastic App really great service! Anything you're having trouble doing, open a ticket and the response is amazing!

On Trend Compression
Australia
About 1 year using the app
Yotpo replied September 18, 2019

So happy to hear you are happy with our product and service, On Trend Compression. Thanks for taking the time to leave us a review!

Edited October 23, 2023

Warly S helped as I updated my theme and needed some assistance with the widgets. Thank you!

Zoefia Alexandria Collection
United States
About 1 year using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

June 23, 2022

Very helpful in solving my issue and was done quickly. Also, he looked more into my account and gave me information about another issue I was having and I did not even tell him about it

Chez Belle LLC
United States
About 1 year using the app
October 15, 2018

This is the app we try to use to increase our conversion rate! It does everything we need it to! You always get the answer when you need it (during the office hour). Highly recommend it!

Brave & Bearded
Canada
About 1 year using the app
Edited March 1, 2019

Both this app and the team behind it has helped me to improve on my store. Giving me a tool that helps build customer confidence and have an actual insight into what people think of your products

KEFI
Mexico
About 1 year using the app