Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

October 15, 2018

This is the app we try to use to increase our conversion rate! It does everything we need it to! You always get the answer when you need it (during the office hour). Highly recommend it!

Brave & Bearded
Canada
About 1 year using the app
Edited March 1, 2019

Both this app and the team behind it has helped me to improve on my store. Giving me a tool that helps build customer confidence and have an actual insight into what people think of your products

KEFI
Mexico
About 1 year using the app
April 19, 2016

Has worked well for us over at www.teaologists.co.uk. It would be good to use some of the premium features, but (much like other review software) it is quite expensive to upgrade.

Teaologists
United Kingdom
About 1 year using the app
April 2, 2022

I already like this app and have been using it for almost 2 years. I've been updating my store recently and have been exploring some of the extended features of the app. The chat support from Doner was fast, thorough and altogether first rate. Better yet, he made all the necessary changes and tweaks to my store in one session!

Lucinda Technology Solutions
Canada
About 1 year using the app
Edited February 1, 2024

They offer amazing support, especially Ruzsel J. Love the app! :)

FeelRooty
Slovenia
About 1 year using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

Edited May 9, 2021

I use Yotpo to generate customer reviews for my store. Since I have a payed account now I have the possibility to integrate pictures and other gadgets. Junalou helped me in setting this all up in the way that I wanted it to be. Thank you for your great support. That was fast and great work.

MAXIMONDÄN
Germany
About 1 year using the app
May 19, 2022

Great app to manage your reviews. Have been using this for a year now and now adding similar products to our offering. Nick did a great job in merging reviews and setting up groups on new items added into our catalog.

Cleanlogic Body Care
United States
About 1 year using the app
May 1, 2022

Needed help getting star widget to show on my Product Pages and James helped me get up and running in no time through live chat. Very helpful. Looking forward to having customer reviews to increase trust. Thanks YotPo!

RaptureFocus.com
United States
About 1 year using the app
Edited March 23, 2021

Left l00x for yotpo and very glad. Great value for money. Also excellent support service! Very happy

BAONG
United States
About 1 year using the app
March 6, 2023

Very comprehensive. Functionalities are strategically developed to meet customer demand. Pricing is a little higher than competitors but in terms of its value and scalability, Yotpo is worth considering and doing research on it.

Glow's Avenue
United States
About 1 year using the app
Yotpo replied March 9, 2023

Thanks for your feedback, we really appreciate it.