Reviews (7,176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Every week I try to single out one thing that I can do to grow my business NOW. Not sure why it took me so long to pick this. Easily grew my sales by 30-40% in about 30 days with just the FREE version.
Our company has been using Yotpo for quite some time now. We almost never provide reviews (which is odd really as we want every one of our clients to review our products using Yotpo!!). However, we are today after seeing lots of 1 Star ratings on Shopify. Our team does do not understand the 1 Star reviews on Shopify. Our experience with Yotpo has been among the best of any app vendor across all our platforms. We have needed Yotpo support maybe 5-6 times and each time the response was friendly and efficient.
If I had one complaint (and seriously, it not really a big issue) is the constant positioning of features to upgrade too. For example, Comments etc. Heck, like us they have to try and drive upsellng and conversions just like any business so I respect it - even if they are a little heavy with the visuals. At least I know they keep developing new features.
So in full disclosure - 67 designs is just a customer of Yotpo services through Shopify. We have zero relationship with anyone at Yotpo or their backers. We just use their review app and will do so until such times they ever drop away from the good customer care we've experienced to date.
I love it, it's worked really well for us, easy to set up and administer and it gets reviews.
The team at Yotpo are really responsive whenever I've needed help (I'm based in Melbourne, Australia). Nothing is a problem and if I can't do it, they jump into Shopify on my behalf and set it up. Really appreciate their approachability and responsiveness. I was recommended Yotpo from a friend and now I see why they raved about them. There's also a ton of customisation to help integrate everything with our branding. Special shout out to Eduardo who's been really awesome setting up reviews on our page!
I installed Yotpo in 2019,. Spent a little time setting it up which was pretty straight forward and let it run. I found I don't need to monitor it at all as it will send an email notification when a new review has been submitted. I have only had to contact support once and the answers were clear and concise. Overall it's been a great addition to my website.
The base plan really gives a great opportunity to try this app. Easy to install and even if there are issues, the staff is fast and super helpful
Thank you for taking the time to leave a review, we're happy to hear you're enjoying using Yotpo.
I had some issues with the reviews, they weren't shown on my website, but ReinierD from Yotpo was a lot helpful and polite! Thank you!
Also, Ronel R answered to me quickly and helped me! Thank you both!
YotPo has been a great addition to our site! It allows for more interaction with our customers and is a great tool for growing and improving our company :D
A++
Should have done this long ago. Truly an amazing app, no complaints and the icing on top is its free!
Perfect customer support to help with some installations. Would recommend this app to anyone looking to automate their review system.