Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

October 29, 2021

It has many functions and is easy to use.
Also, the support speed was fast and I was able to solve the problem immediately.
Wonderful.
Thank you very much.

Laviny (ラヴィニー)公式サイト
Japan
About 1 year using the app
October 13, 2023

Very friendly, fast helping people

HuxoHome
United States
About 1 year using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

Edited December 4, 2019

Jo was amazing!! So quick and professional. I will not hesitate to reach out in the future, as they were so helpful :)

DELIGHTED BY Desserts
United States
About 1 year using the app
July 19, 2013

Great technical support. Had my issue resolved within a day!
Highly recommend this app.

YourGadget Australia - Webcams, Keyboards, Mice, Headsets & more
Australia
About 1 year using the app
May 11, 2021

Very helpful. Quick and resolved issue. Would use in future. Thanks again. Very useful and informative

Scents N More
United Kingdom
About 1 year using the app
February 28, 2019

Great Customer Support! I had a couple of developer issues and the team at Yotpo helped very quickly solve them. Use the app and ask for Raphael!

Leachco
United States
About 1 year using the app
August 22, 2023

John B is great! He helped me with my issue very quickly and was able to get me set up in a timely manner. Thankyou!

Sabai Design
United States
About 1 year using the app
June 11, 2023

The best review app on the store. Nice looking, easy to use and it integrates with several other app. It also integrate with SMS bump and that is the top. The support has been amazing, John B. helped me with the full integration in my site and he was amazing.

Audioki
Italy
About 1 year using the app
November 10, 2021

Great customer service with instant response. Highly recommend Yotpo Product Reviews for all your product reviews.

Evans Electrical
United Kingdom
About 1 year using the app
Edited May 23, 2023

I was very new to setting up a review page for my website. The support team was very very quick to responded and very helpful. I had some issues with getting my SEO Review Page live (hence not the 5 stars) however, the support team and especially Kenneth John M went above and beyond to help me solve the issue. Now I have a great looking review page on my website and works perfectly. Highly recommended Yotpo for anyone looking to start a review page.

Deesee's
United Kingdom
About 1 year using the app