Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

December 12, 2023

Great product support - Joian Z really helped me and was able to help me immediately while others failed to.

INDUSTRY SELECTED US
United States
3 months using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

May 5, 2024

I had a great experience with the Yotpo, particularly impressed by the exceptional support provided by Doner P on a Sunday to swiftly resolve an importing error I encountered. Yotpo's review interface boasts a clean and practical design, I am excited to explore all of features this app offers.

Lord of Gem Rings
United States
About 19 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 8, 2024

very pleased with yoto. Been using them for years on several of our sites. Outstanding customer support.

Alpiste Canary Seeds
Canada
25 days using the app
Yotpo replied April 12, 2024

Thanks for your feedback, we really appreciate it.

March 31, 2024

Wonderful app and great customer service! Doner P was very helpful with tech support. I appreciate the service and knowledge.

Ace Solutions Holding
United States
5 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

January 12, 2024

I've found the team at Yotpo incredibly helpful, I love this app and working with Yotpo is always a pleasure. Well done Yotpo and especially Joian Z.

PROVACAN
United Kingdom
3 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

December 14, 2023

Yopto Support does it again! Special shout out to John G who helped me resolve a display issue very quickly.Thanks

INDUSTRY SELECTED UK
United Kingdom
5 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

December 28, 2023

Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.

GRAY MATTERS
United States
About 3 years using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

January 11, 2024

Jeorge Kenneth V was great, and I truly enjoyed working with him. Keep up the good work,

Thank you for your help!

Tower 15 Coffee
United States
About 1 month using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 28, 2024

I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!

SHEIKA
Romania
2 months using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 21, 2024

O suporte que me deram foi fantástico!

WEGO
Brazil
3 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.