Reviews (7,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
Refine
-
By rating
Arven, in custody support was great to deal with and sorted out installation and answered all my questions quickly and accurately. Thanks again!
Thank you for the feedback!
I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.
Thanks for your feedback, we really appreciate it.
Hi, I am not using the app, how can I delete all the data in my site? I also installed and Yotpo Email Marketing & SMS and Yotpo Loyalty & Rewards and want to delete their data as well.
We're sorry to hear you're leaving Yotpo. Our team has contacted you to address your inquiries and to hear your feedback on our product, please feel free to respond to it.
Also, we have gone ahead and deleted your Yotpo account data (Reviews, Loyalty, and SMS) as you requested.
Arven was amazing! He was eager to assist and fixed my issue within 2 minutes and the update looks great! Very pleased with his customer service and loving the app so far. Would recommend!
Thank you for writing a review — we value your feedback.
Support is very responsive! Really like the platform and how it displays on our website.
We appreciate your feedback, thank you!
The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.
We appreciate your feedback, thank you!
I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Ruzsel J assisted me when trying to figure out how to do something. He was more than helpful & went above my expectations. Thanks Ruzsel
Thank you for writing a review — we value your feedback.
Very professional service, I like John G's one-on-one online service, very fast and professional to solve my problem!
Thank you for sharing your thoughts with us!
I would recommend this app because the customer service representative that I was in contact with was very professional and helpful. He was able to assist me with my issue very quickly.
Thank you for sharing your thoughts with us!