Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 7, 2024

Great support from Arven. We're getting things all set up

Tucker® USA
United States
4 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

June 28, 2024

was not able to fix the errors after following instructions. contacted them twice to resolve the issue. automated response said they would reply within 24 hours. Never did! Uninstalling the app right now. This is my 1st negative review for an app.

Honeys Astro
United Kingdom
6 days using the app
Yotpo replied July 4, 2024

Thank you for your valuable feedback.

We're sorry to learn that you're experiencing these difficulties. Our support team has contacted you in order to fix the issue you experienced,
please do not hesitate to respond so that we can better understand the issue and provide assistance.

May 30, 2024

Doner was great helping me resolving my issue asap. i am loving the app so far. weldone

SOOSLICK
United States
9 months using the app
Yotpo replied June 7, 2024

Thank you for sharing your thoughts with us!

August 29, 2024

Doner is very detailed and helpful.

Think Academy
United States
9 days using the app
Yotpo replied September 20, 2024

Thank you for your review!

March 17, 2024

Highly recommend. And I received great support and ongoing assistance from Daniel when I hit trouble migrating reviews across to Yotpo. All successfully done now. Very happy to be fully on Yotpo!

Objct Co
Australia
20 days using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

March 20, 2024

That was to good. My customer executive is Daniel and he helps us very well.

Delara
United States
9 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

April 12, 2024

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

Puur Geluk Store
Netherlands
8 days using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

February 23, 2024

Thank you to Doner who helped me very quickly and easily

Nadré Beauty by Sadem
France
3 months using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

July 12, 2024

Ali Khan
Fitness Trainer

What I love most is that there are no unnecessary additives or gimmicky claims – just pure, natural goodness. If you're looking for high-quality, locally-made products, AKIN FOODS is your best bet.

Soya Foods
Pakistan
3 days using the app
February 2, 2024

I love this app, it's really helpful for social proof.
Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth

Kino
Mexico
21 days using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!