Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

May 21, 2024

Great customer service and easy to use! Ruzsel J really helped me out a lot.

Backwoods Adventure Mods
United States
2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

April 9, 2024

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

dealbodies
Canada
About 2 months using the app
Yotpo replied April 12, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 1, 2024

Very professional service, I like John G's one-on-one online service, very fast and professional to solve my problem!

dragon
United States
3 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

March 12, 2024

Arven was great with customer service overall love the app

Santana's Wigs & Hair Extensions, LLC
United States
Over 1 year using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Edited January 17, 2024

easy and great customer service. I had a problem with my reviews not displaying and they fixed them quick. Thank you Daniel P and Rhenant who were very helpful.

Outdoor Remix Gear
United States
About 1 month using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 14, 2024

Gabriel was extremely helpful with helping me set up my Reviews and Stars widget! Thank you so kindly Gabriel!

UCHOIZE
United States
2 months using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

June 27, 2024

Very poor

Without any customer support

And you will be very frustrate to use it, never recomend it!!!

SUNSEEKER Tech
United States
2 months using the app
Yotpo replied July 4, 2024

Thank you for your feedback.

We are sorry to hear you had a frustrating experience with the Google Shopping syndication feature. Please note that Google's guidelines require at least 50 reviews for Google Shopping.

We reached out to you on your case to address your concerns and think of a solution.

Please do not hesitate to reply to it so we can further assist.

January 12, 2024

I've found the team at Yotpo incredibly helpful, I love this app and working with Yotpo is always a pleasure. Well done Yotpo and especially Joian Z.

PROVACAN
United Kingdom
3 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

January 11, 2024

Jeorge Kenneth V was great, and I truly enjoyed working with him. Keep up the good work,

Thank you for your help!

Tower 15 Coffee
United States
About 1 month using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 3, 2024

The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.

My Kind of Mode, Inc.
United States
17 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!