Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 6, 2021

I needed some help today with adding my reviews to Facebook Junalou was fabulous he took charge and knew exactly what to do in order to be able to complete the task, great service and great knowledge thank you so much. You saved me getting frustrated :)

Kaftans that Bling
Australia
About 1 year using the app
February 11, 2020

Caroline from Yotpo was extremely helpful. I'm not great at these things but she helped set this up in no time at all. Great communication and very fast with technical help. Highly recommend! Thank you so much.

Londonland Designs
United Kingdom
About 1 year using the app
December 12, 2019

They were super helpful moving my reviews over from one website to another. It was all done quickly and help the move of my company over.

EIGHT
United Kingdom
About 1 year using the app
August 17, 2021

I use the App to get product reviews from customers. Ronel, the online chat assistant was very helpful and patient with me. Everything worked well. I just had to wait a few minutes for the install to become visible. Highly recommend

Love The Hike
Australia
About 1 year using the app
July 12, 2022

Super great apps! helps a lot with marketing, great customer service: fast and very helpful! highly recommended!

Slique.co.il
Israel
About 1 year using the app
April 13, 2021

I had a problem with my reviews tab and Junalou was nice enough to help me with it and showed me how to fix the problem and everything

FaithBeautyCollection
United States
About 1 year using the app
March 2, 2021

so useful!! i had a few technical difficulties and the support staff available through the live chat was so helpful to resolve the issue. I was helped by Mary-Anne who went above and beyond to resolve the issue. Would definitely recommend!

My Mane.co
United Kingdom
About 1 year using the app
June 7, 2021

I'm very happy with the app, the customer service is outstanding. I had help via a live chat with 'ed' he helped me download the app and answered any questions I had, very patient... i'm looking forward to using this app with my website. Thank you ed.

Destination Curves LTD
United Kingdom
About 1 year using the app
June 15, 2021

Incredible customer service. We had a problem grouping our products and updating our catalog. Junalou from the Yotpo team patiently helped me through the entire process and went above and beyond to get it solved. We will continue to be loyal Yotpo users. :)

Under the Weather
United States
About 1 year using the app
Edited September 17, 2020

So far this app is working like a charm. I love the look and setup was super easy. I sent 3 emails to support when I upgraded my account and Paulo responded within 10mins. I asked him if he could instal some widgets onto my website and presto without any question the job was done within 5 mins. Thank you Paulo your the best,

Update

Always receive the best service thx

Mark Ryden Canada
Canada
About 1 year using the app
Yotpo replied August 5, 2019

Thanks for the great feedback, Mark Ryden Canada! And keep enjoying Yotpo!