Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited December 10, 2021

Lemuel C was very nice and a great help. He quickly understood our needs and solved our request in a matter of seconds.

APOMETICS
Germany
About 1 year using the app
June 6, 2022

Amazon app, we had very few problem using this to collect reviews, even there is a some customization that we wish to do, the customer server is already a great help.

Fuji Organics
Japan
About 1 year using the app
May 25, 2023

Yotpo reviews has helped us tremendously increasing the number of reviews we get for both our site and product.

Natural Radiant Life
United States
About 1 year using the app
Edited October 27, 2022

Great customer support! Always fast and great service. My support manager Rhemy R has done great! I am thankful for this app

Arktisquelle®
Germany
About 1 year using the app
December 7, 2022

I highly recommend this App and Services. I used this service when I used GoDaddy and loved how easy it was for my customers and for myself. I have since switched to Shopify and migrated my information. My reviews did not migrate over so I had to download the App and plug it into my store. I was having difficulties figuring out how to make the app work. I contacted the apps customer service and was taken care of immediately. Lemuel was so much help and had the widget working in no time. Lemuel also customized for me and made sure everything was to my liking. Lemuel went above and beyond to help me and make this widget perfect for my online store.

Rustic Raven Candle Co.
United States
About 1 year using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

January 23, 2021

I've had a couple of Customer Service requests and have found Manny to be awesome - fast, informative, courteous. Make a real difference to have someone who is so good help you out with a new app.

Me & Mine Jewelry
United States
About 1 year using the app
Yotpo replied January 26, 2021

Thank you for leaving your feedback, we really appreciate it.

October 10, 2021

Have been using YOTPO app for last year & online support is fantastic. Big thanks to James C who was super helpful & resolved all my queries. Much appreciated.

Zenvibes
Australia
About 1 year using the app
July 19, 2022

Yotpo Radly was very helpful with answering my questions and helped me to resolve the issues with my Yotpo Reviews app.

Stacey Martin Lifestyle Inc.
Canada
About 1 year using the app
December 29, 2022

Kenneth John M has greatly helped me in handling my issues with the Yotpo platform - there was no effort required from my side. Great Service!

Green Boy Products
United States
About 1 year using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

January 14, 2024

The app is great! Have also had great experiences with the customer service, specifically, Rhenant. Thanks for your help!

Nurturing Seedlings, LLC
United States
About 1 year using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!