Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 29, 2022

Kenneth John M has greatly helped me in handling my issues with the Yotpo platform - there was no effort required from my side. Great Service!

Green Boy Products
United States
About 1 year using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

October 22, 2023

Ruzsel J assisted me in apply my reviews widget in my site. He was very quick and knowledgeable. I would definitely recommend this app.

Skin of Wisdom
United States
About 1 year using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

Edited May 4, 2021

Support Agent, Junalou helped our company troubleshoot issues (making star reviews visible on our website) and ensured custom emails matched our brand. It's a great tool to collect reviews and their training materials are great too.

Harambee Crafts
United States
About 1 year using the app
April 21, 2021

Junalou was very helpful! Amazing service and exceeded my expectations. Answered all my questions and was able to show clear instructions!

NTRNZC
United States
About 1 year using the app
August 7, 2023

I've stuck with YOTPO because they don't disappoint! I've had to change my themes several times due to errors in the themes and they have helped me so quickly every time to get my reviews installed back in! Thank you all for your hard work!

Restored Identity, LLC
United States
About 1 year using the app
August 23, 2022

This is by far the best review app and the customer service was outstanding. I had a problem with a theme not being compatible so the Yotpo team worked really hard and ensured the app would work very well with my theme. The theme developer couldn't get this to work but Yotpo customer service team made it work. I am not a paying customer as I use their free plan so it was really awesome for the team to give me outstanding service. I will surely consider moving towards a paid plan with them as my orders level grow.
Lemuel was very helpful and Mary Ann deserves a lot of credit for helping with the theme compatibility. Thank you to both of you.
I would strongly recommend Yotpo Reviews over any other reviews platform and this app for Shopify is well made.

mosaccessories
United Kingdom
About 1 year using the app
February 21, 2014

Very easy to install this app. It enables me to interact in various ways with my customers and gain valuable feed back. I recommend this app highly.

Robin Seeherman Jewelry Designs
United States
About 1 year using the app
April 8, 2022

I am using this app for 6 months now and seriously boosted my sales by a lot. Thanks to the team and they are readily available to help, agents like Radly, put in great effort to resolve your issues and have right solution for any thing to do with their app. Highly Recommend.

Sukhmani Foods
United States
About 1 year using the app
March 18, 2019

GREAT APP! The benefits the APP has provided so far are invaluable and the customer service provided is unmeasurable.

The Mr. Laundry
United States
About 1 year using the app
October 12, 2022

Yotpo is such a convenient app to use for my small business. Anytime I need help, they answer very promptly. Djan was of great help with one of my most recent concerns. Would recommend this app!

REIGN ON EARTH
United States
About 1 year using the app