Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

July 17, 2021

Great App, i recommend using it. Support Agent Manny was very kind and generous to assist me for literally an hour.

Uniforms Online Store | WOOL 'O' WOOL | Workwear Manufacturer
India
About 1 year using the app
August 28, 2014

I looked at a lot of review apps when we signed up with Shopify, but none of them come close to the features of Yotpo. Don't waste your time trying the others...Yotpo is awesome!

Garden Tool Company
United States
About 1 year using the app
March 5, 2021

This app is fantastic. It automatically helps me collect reviews from my customers and the customer service is incredible. I received chat assistance from Manny and he was amazing. He took the time to solve all my issues and was great to communicate with. Thank you SO much, Manny!

Vespertine NYC
United States
About 1 year using the app
July 15, 2021

Eunice was a guru in helping me. App is really great and has great support features. Shame it is very pricey for upgrade to get some pretty basic stuff.

Sodii Hydration
Australia
About 1 year using the app
August 3, 2023

We recently switched to Yotpo reviews (from Stamped) and it was much easier than we'd feared. The Yotpo support team are exceptional. John B installed the widget in our theme for me and was super fast and helpful.

Rumble Coffee
Australia
About 1 year using the app
June 30, 2020

Customer service is at the highest level, and they get things done QUICKLY! Interface is easy to use and edit to personalize for your own store.

Strand Builder
United States
About 1 year using the app
November 11, 2023

Ruzsel J was fantastic !!! Thank you!!!!!

We deliver vapes
United States
About 1 year using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

August 23, 2019

Very good customer support. Have been dealing with Danreb for a while now and very happy with where we got! Highly recommend.

Junkmail Undies
Australia
About 1 year using the app
Yotpo replied August 28, 2019

Thanks for the recommendation, Junkmail Undies! We love hearing from our happy customers :)

November 24, 2020

nice features and easy to use. Customer service has been very good and i would recommend this app to merchants

MARICHI "The Himalayan Shoppe"
United Kingdom
About 1 year using the app
Yotpo replied November 25, 2020

Thank you so much for leaving a review. We're happy to hear that you had such a positive experience with our customer service.

December 17, 2019

Really good and good support
The app is perfect for my store, the reviews section is clean, I recommend !

Honey Mell
France
About 1 year using the app