Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 24, 2020

nice features and easy to use. Customer service has been very good and i would recommend this app to merchants

MARICHI "The Himalayan Shoppe"
United Kingdom
About 1 year using the app
Yotpo replied November 25, 2020

Thank you so much for leaving a review. We're happy to hear that you had such a positive experience with our customer service.

December 17, 2019

Really good and good support
The app is perfect for my store, the reviews section is clean, I recommend !

Honey Mell
France
About 1 year using the app
December 9, 2021

Manny T. was Exceptionally great! This is what I look for when I ask for customer support! Thank you so much!

Sugar Rae's Shea LLC
United States
About 1 year using the app
September 7, 2021

Eunice was great! He solved all issues and answered all questions! Fantastic customer service! A++++

Game Room Spot
United States
About 1 year using the app
Edited September 6, 2021

Easy to install as a non-developer, support is quick and helpful (have only had to ask one question in 12 months!) and the reviews are really growing our business.

Bamboo Island
Australia
About 1 year using the app
November 13, 2019

aliceandblair.co.uk

The best review app... Don't bother with the others...

We used Loox for a while, which is good, but not as good as this. You need this for SEO and ratings integration.

Super helpful devs for customization!

Alice & Blair
United Kingdom
About 1 year using the app
Edited November 24, 2022

Radly helped me this morning and it was super quick. I even decided to upgrade to the $79 per month. He was quick and helpful this morning. Thank you for the help. Have a great holiday.

Christina Loves Planning
United States
About 1 year using the app
March 22, 2022

Donald helped me quickly fix our yotpo review widgets which broke when I upgraded our shopify themes.

Dead Scent
United States
About 1 year using the app
November 20, 2022

Very easy to integrate and great customer service when I spoke to Kenneth John M! Thank you for your help and quick turn around

simulacra
United States
About 1 year using the app
April 21, 2021

Junalou on the customer support team was very helpful. Thank you so much for your help. I had an issue with the reviews not showing up on my site and Junalou solved the problem.

Arlokea
Canada
About 1 year using the app