Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

December 9, 2021

Manny T. was Exceptionally great! This is what I look for when I ask for customer support! Thank you so much!

Sugar Rae's Shea LLC
United States
About 1 year using the app
September 7, 2021

Eunice was great! He solved all issues and answered all questions! Fantastic customer service! A++++

Game Room Spot
United States
About 1 year using the app
Edited September 6, 2021

Easy to install as a non-developer, support is quick and helpful (have only had to ask one question in 12 months!) and the reviews are really growing our business.

Bamboo Island
Australia
About 1 year using the app
November 13, 2019

aliceandblair.co.uk

The best review app... Don't bother with the others...

We used Loox for a while, which is good, but not as good as this. You need this for SEO and ratings integration.

Super helpful devs for customization!

Alice & Blair
United Kingdom
About 1 year using the app
Edited November 24, 2022

Radly helped me this morning and it was super quick. I even decided to upgrade to the $79 per month. He was quick and helpful this morning. Thank you for the help. Have a great holiday.

Christina Loves Planning
United States
About 1 year using the app
March 22, 2022

Donald helped me quickly fix our yotpo review widgets which broke when I upgraded our shopify themes.

Dead Scent
United States
About 1 year using the app
November 20, 2022

Very easy to integrate and great customer service when I spoke to Kenneth John M! Thank you for your help and quick turn around

simulacra
United States
About 1 year using the app
April 21, 2021

Junalou on the customer support team was very helpful. Thank you so much for your help. I had an issue with the reviews not showing up on my site and Junalou solved the problem.

Arlokea
Canada
About 1 year using the app
July 29, 2020

I love Yotpo. I’ve been using it for a while now and it’s so easy to navigate. The best thing is a rep will help you integrate the widgets on your site. Mary Ann helped me today and she was fast and efficient and provided screenshots when she was done!

126 Boutique
United States
About 1 year using the app
November 29, 2022

App works great. The team is quick at responding and making requested changes and/updates. The app works great for us, just what we wanted.

Kounouz
United Kingdom
About 1 year using the app