Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

June 21, 2021

This app is so far so good, especially when Mark gave more detailed guide and assistance. Thanks a lot.

Calypso Design
United States
About 1 year using the app
January 23, 2024

I would definitely recommend this product , primarily becasuse of the support offered.

Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up.

Top quality service, thanks Daniel!

The Stainless Community
Ireland
About 1 year using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

April 29, 2021

I need help with my yotpo code and Junalou support agent really helped me in a minute. That was really fast and kind support. Junalou thank you again!

The Healing Center
Slovenia
About 1 year using the app
May 10, 2018

So far - it's been great! The reviews are a must for establishing third-party credibility and increasing sales. I'm looking forward to incorporating them on the home page of my site (right after I finish this review) and then I need to figure out how to have the reviews show up on Google shopping. There's always so much to do! Deep breath...one thing at a time. Check out the layout here: https://www.urbanesky.com

Urbane Sky
United States
About 1 year using the app
Edited March 19, 2022

In the process of setting up but great, super fast support so far. James Yotpo has been a great help! So has Allent...

Omami
United Kingdom
About 1 year using the app
March 2, 2023

Yot Pot works really well for us. Ronel R was also super helpful getting the widget to work across our ecommerce store

Folkal Eyewear
Australia
About 1 year using the app
Yotpo replied March 9, 2023

Thanks for your feedback, we really appreciate it.

Edited October 3, 2021

Great customer service, even on the free plan. James was very quick to address our problem. The widget is also very easy to get up and running.

Get Golden
United States
About 1 year using the app
December 9, 2022

Best customer service ever. I got some issues to show the product reviews, Lemuel C quickly getting code to the website, saved me a lot of time

LustRaft
Canada
About 1 year using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

March 17, 2019

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

V-white Direct
China
About 1 year using the app
December 27, 2021

JAMES EDMAR DID A GREAT JOB HELPING ME HOW TO PUBLISH MY REVIEW ON MY WEBSITE. I RECCOMEND 100% YOTPO AND ITS TEAM.

SALUD + VIDA & more
United States
About 1 year using the app