Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

March 23, 2023

Great app with excellent customer service. Daniel P. helped with my issues quickly and efficiently. I would recommend!

Paragon Outdoor USA
United States
About 1 year using the app
May 25, 2021

Great support from Ronel - solved the issue very quickly and went the extra mile. 5 stars for customer service.
James. Himmel Warehouse.

Himmel Warehouse
United Kingdom
About 1 year using the app
June 26, 2021

App is tricky but the staff is very helpful. I was very pleased with how Eunice fixed up my installation quickly

Spine Relief Co
Australia
About 1 year using the app
June 18, 2023

Decided to choose Yotpo because it's a trusted review app that has a good reputation. Had some trouble while using the app, Kenneth John M from support was very helpful and helped me solve the problem efficiently.

SusanSilk
United States
About 1 year using the app
October 15, 2020

Can't tell you how incredibly accomodating and helpful Yotpo has been with the installation process for our store. Their support team is so responsive and so great. I love how Yotpo looks, how customizable it is on the front end and how informative the analytics are on the backend. It's easy to collect reviews and upload old reviews from a CSV file. I'm just mad that we didn't know about Yotpo from the inception of our online store. I highly recommend.

Wisdom Supply Co.
United States
About 1 year using the app
Yotpo replied October 21, 2020

Thank you for such a glowing review! We're really happy to know you're up and running smoothly, and we're excited about the road ahead.

March 27, 2020

This is amazing app and amazing customer service that respond very fast to any ask, Thank you! A+++++

Dr. Huangdi
Israel
About 1 year using the app
August 5, 2017

Great one. I highly recommend it for new and existing sellers

Wetech570
Canada
About 1 year using the app
November 29, 2019

素晴らしいサポートです。
グーグル翻訳を使ってのやり取りでしたので
だいぶつたない英語だったと思いますが、
何度も(しかもすぐに)対応して頂けました。
アプリもそうですが、特にサポートの対応は素晴らしいです。

BARAILLE & GARMENTS
Japan
About 1 year using the app
June 10, 2022

la aplicacion es buena, pero el soporte es excelente, me respondieron a través del chat y eso me ayudo a resolver un problema con mi sitio web

Farmacia El Quimico
Chile
About 1 year using the app
February 7, 2020

Great customer service thus far. Friendly and easily take care of any issues that pop up. I look forward to seeing what more we can do with this app.

Meddy Teddy
United States
About 1 year using the app