Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 23, 2024

Thank you to Doner who helped me very quickly and easily

Nadré Beauty by Sadem
France
3 months using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

January 11, 2024

Yotpo is great. It's easy to use and their help chat is quickly and thoroughly answer your questions. highly recommend!

Flirty Soap Co.
United States
10 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

May 26, 2024

Good Work Doner P

sellerssoft
United States
2 months using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you!

January 15, 2024

John G was absolutely amazing. Talked me through the issue and knocked it out of the park. I wish all tech support was as good as Yotpo.

John Linens Sheet Co.
United States
3 months using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

November 28, 2023

Had some questions when migrating from BigCommerce to Shopify and John G helped me really great! The migrations was flawless thanks to him :)

Ribcap - Fashionable medical helmets and protective headgear
Belgium
4 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

Edited July 15, 2024

Jorge was excellent at quickly solving our issue! Thanks!

Magna Lens
United States
10 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

December 4, 2023

EXCELLENT service by Ruzsel J & Keano M. Thank you so much for resolving my issues!

BEVERLEE BOTANICALS
United States
Almost 3 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

March 22, 2024

Jeorge was enormously helpful in helping figure out a language issue on the automatic emails!

Welcome+
United States
About 2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

December 29, 2023

excellent. probably helped me with half a dozen issues and all resolved. thank you!

pureleehealth
United States
4 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 11, 2024

Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!

Driven Gym Apparel
Australia
29 days using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.