Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!
Thank you for writing a review — we value your feedback.
Support is very responsive! Really like the platform and how it displays on our website.
We appreciate your feedback, thank you!
** edited 21/2/24 **
After my previous 1* review the team actually reached out to me, arranged a video call where my concerns were heard and my issue was pretty much resolved instantly. It took a few tweaks but they were on hand once they saw my review. Im marking as a 4* simply based on our start to business, but overall its been okay since. If you dont get a response reach out via other methods
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POOR! Integration was absolutely shocking, the background colour of the widget remained orange even when selecting white, and it bled into my full theme causing the full product page to go orange. Alignment of items on the widget failed causing stuff to go all over the place
contacted support who failed to respond after a week - sent a chaser email and 5 further days later no reply. Avoid at all costs!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Very poor
Without any customer support
And you will be very frustrate to use it, never recomend it!!!
Thank you for your feedback.
We are sorry to hear you had a frustrating experience with the Google Shopping syndication feature. Please note that Google's guidelines require at least 50 reviews for Google Shopping.
We reached out to you on your case to address your concerns and think of a solution.
Please do not hesitate to reply to it so we can further assist.
Ruzsel J is outstanding technician & customer support ! My issue was in SEO of my theme and he went above and beyond to fix it ! Such a great communication also i feel very supportive and understood, i wish everywhere was customer support like that! Thank you so so much for your help !
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Fantastic customer support. I wasn't able to upload my reviews. Something wrong with my csv and they helped me solve this in a very short time.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I never leave reviews, I worked with John G and he was AMAZING. everything was fixed quickly, no issues at all. I had multiple issues and he fixed all of them within minutes. THE BEST experience!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I got great help from Daniel installing the star widget that was not showing up on my site.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Wonderful app and great customer service! Doner P was very helpful with tech support. I appreciate the service and knowledge.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Useful app and fast and knowledgable support team!
Thank you for writing a review — we value your feedback.