Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 10, 2022

Reinier was super helpful, quick, and knew exactly what I (a novice) was trying to communicate. Live chat feature was great.

Bangtan Social Club
United States
About 1 year using the app
May 16, 2021

Yotpo's support team is the best in Shopify. They are quick, experienced, kind, and super responsive. Ed from Yotpo support team helped us with switching to a new theme and reintegrating the app, he was super helpful and really appreciated his communication and expertise. Thank you Ed!

Rovectin Skin Essentials
United States
About 1 year using the app
June 8, 2021

The Yotpo support team has been incredibly helpful whenever we needed assistance. Junalou and Ritchie were wonderful when helping us solve any issues. Great experience overall.

LoCo Science
United States
About 1 year using the app
Edited January 4, 2023

I have had a great experience using this app so far. It is easy to use and their customer service is outstanding. I had trouble uploading my previous reviews but Rhenant and Rilu went above and beyond to assist me in making everything work. It is a powerful review app with value well worth its price.

Nicole just helped us again when we needed assistance with a new series of updates to our shop. She was great to work with.

Silverado Jewelry
United States
About 1 year using the app
May 1, 2021

Rilu Jane was great and helped me install YOTPO to make sure it was functioning properly. Thank you so much again.

Official Powermate Products
United States
About 1 year using the app
November 23, 2018

I'm using Yotpo to show reviews in our Shopify Store. I love the features it offers - the website widget, the ability to show 'starts' in the product page, social media shares and more.
Although I started with the Free plan, many of the must-have-features were enabled, and above all, their customer support was very helpful and helped me with a few things I needed. Very recommended!

CalmiGoshop
United States
About 1 year using the app
June 17, 2014

So easy to use, has an essential reminder email to customers who have purchased to remind them to review.
I works perfectly for our needs
Addrianna
Barry Doyle Design Jewellers

Barry Doyle Design Jewellers
Ireland
About 1 year using the app
May 24, 2021

Junalou from customer service was a great help to get my store connected quickly. I have been trying to connect on my own for a couple of days and as soon as i asked for help I was able to get it! Thank you!

White Leaf
Canada
About 1 year using the app
October 16, 2022

Rhemy was able to help me solve a problem I had very quickly. He was kind and very professional! Would highly recommend using this app.

Titan
United States
About 1 year using the app
February 15, 2021

Great! Manny helped me and made sure everything was working properly before leaving. The app is easy to use starting off.

Lashes to Lips
United States
About 1 year using the app
Yotpo replied February 16, 2021

Thank you for leaving a review, happy to hear Manny was able to help get you up and running smoothly.