Reviews (7,177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I'm using Yotpo to show reviews in our Shopify Store. I love the features it offers - the website widget, the ability to show 'starts' in the product page, social media shares and more.
Although I started with the Free plan, many of the must-have-features were enabled, and above all, their customer support was very helpful and helped me with a few things I needed. Very recommended!
So easy to use, has an essential reminder email to customers who have purchased to remind them to review.
I works perfectly for our needs
Addrianna
Barry Doyle Design Jewellers
Junalou from customer service was a great help to get my store connected quickly. I have been trying to connect on my own for a couple of days and as soon as i asked for help I was able to get it! Thank you!
Rhemy was able to help me solve a problem I had very quickly. He was kind and very professional! Would highly recommend using this app.
Great! Manny helped me and made sure everything was working properly before leaving. The app is easy to use starting off.
Thank you for leaving a review, happy to hear Manny was able to help get you up and running smoothly.
Excellent Service! Extremely fast response time! I had a minor issue with widgets not displaying exactly where I wanted them, and this issue was resolved straight away thanks to Rhenant and Allen :) Definitely recommend!
Hi Yotpo Support team and John B,
I am so happy to tell you that I am very satisfied with your quick and kind help with my issues. Your help was wonderful and very valuable to me. I appreciate.
I am so impressed with their customer service and support. I required help with the app and very quickly Josephine got in touch to help. She was great!! Thanks so much!!
Thank you for the glowing review! We're happy to hear you had such a positive experience with our customer service.
I've been really impressed with Yotpo. I was hesitant at first because of the price, but it's been well worth using a paid plan. The automated emails and follow-ups have been getting good results. Having the additional widgets in a paid plan has helped make my site look more credible too. I recently had an issue and Dana in support was amazing to deal with and helped sort the issue out quickly.
diane has been a huge help! wish there was a way to delete unpublished reviews but love the app and prompt customer service either way
Thank you for taking the time to leave your feedback, we really appreciate it.