Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 15, 2022

Love the app and automation features, and the easy integration with Shopify. Allen did a great job helping me on chat and was very quick and helpful.

Emma J Shipley
United Kingdom
About 1 year using the app
July 11, 2013

Amazing!
Works like a charm, very customizeable and really adds a level of trust in the quality of the products and the products.

Babygift.ch
Switzerland
About 1 year using the app
February 10, 2015

Great app! Got many good review for my store!

Lyons Trading Company
United States
About 1 year using the app
July 23, 2021

I had trouble adding the reviews widget to my homepage and trouble with creating a reviews landing page. Gimbert helped me out via chat and he was a tremendous help. He went above and beyond and I truly appreciate his help!

CocoandSoy Candle Company
United States
About 1 year using the app
February 27, 2020

This app has great functionality and met our needs in terms of being able to automatically collect verified reviews and post these on our site and social media. There are lots of resources on their website to install and set up the app but if you have any issues the help desk responds quickly and is very helpful and diligent.

THE UNNAMED
Australia
About 1 year using the app
Edited July 19, 2023

Super happy with the help I got from Warly. He solved every problem I had.

Thanks!

/Wilhelm

HUDSVERIGE
Sweden
About 1 year using the app
November 11, 2020

Great customer service! We had an issue with reviews presenting properly on the site and their team was very quick to fix!

SOUND
United States
About 1 year using the app
Yotpo replied November 16, 2020

Thank you for taking the time to leave a review, we are happy to hear you had a positive experience with our customer service.

June 23, 2022

keith Howell was excellent, he was very quick to come to my aid and rectify the issue I had with my review visibility, so happy with the great service! very quickly resolved indeed

Juni Moon
Australia
About 1 year using the app
January 23, 2020

The customer support team is very responsive and address the issues very swiftly. We believe that that Yotpo is the best review app available.

Spaveda Plantscriptions
India
About 1 year using the app
April 22, 2021

The app is a must have for your products rating. Among other features, it loads fast, and pushes the reviews to your site and your social media channels. The support is quick and effective. Manny, from Yotpo's support, helped me fix a review push within seconds. Thanks a lot again for this great app, and the professional team behind it!

FXSyndrome
United Arab Emirates
About 1 year using the app