Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited July 19, 2023

Super happy with the help I got from Warly. He solved every problem I had.

Thanks!

/Wilhelm

HUDSVERIGE
Sweden
About 1 year using the app
November 11, 2020

Great customer service! We had an issue with reviews presenting properly on the site and their team was very quick to fix!

SOUND
United States
About 1 year using the app
Yotpo replied November 16, 2020

Thank you for taking the time to leave a review, we are happy to hear you had a positive experience with our customer service.

June 23, 2022

keith Howell was excellent, he was very quick to come to my aid and rectify the issue I had with my review visibility, so happy with the great service! very quickly resolved indeed

Juni Moon
Australia
About 1 year using the app
January 23, 2020

The customer support team is very responsive and address the issues very swiftly. We believe that that Yotpo is the best review app available.

Spaveda Plantscriptions
India
About 1 year using the app
April 22, 2021

The app is a must have for your products rating. Among other features, it loads fast, and pushes the reviews to your site and your social media channels. The support is quick and effective. Manny, from Yotpo's support, helped me fix a review push within seconds. Thanks a lot again for this great app, and the professional team behind it!

FXSyndrome
United Arab Emirates
About 1 year using the app
February 22, 2022

the tech support was amazing. quick and easy Kenn T. was awesome and helped me through my review issues not showing on my website great service

Bawdy Bear
United States
About 1 year using the app
Edited November 8, 2021

Customer service is quick and helpful. Howell sorted my problem in seconds. Thanks The customer support is really good. Manny helped me to sort out my carousel this afternoon. Very professional and resolved my problems. Thank you Manny.

The Fine Artist ® - Tracey Bowes
United Kingdom
About 1 year using the app
August 23, 2014

Best app i have on my store. Highly recommend it!!!!

K. GRANT PUBLISHING
United States
About 1 year using the app
Edited November 11, 2021

Great app, great support, got fast and efficient answers for all my questions from Eleen and Jo and Sheen and Howell ! I recommend

Max and the city
France
About 1 year using the app
Edited April 15, 2021

After several months using the app I am getting used to it. I was having a tough time with the DIY but I just used the Help Desk and Junalou was amazing. Helped solve my issue plus made a suggestion which I had completely forgot was something I really wanted to do. Can't wait to see the results.

Popped.NYC
United States
About 1 year using the app