Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

February 22, 2022

the tech support was amazing. quick and easy Kenn T. was awesome and helped me through my review issues not showing on my website great service

Bawdy Bear
United States
About 1 year using the app
Edited November 8, 2021

Customer service is quick and helpful. Howell sorted my problem in seconds. Thanks The customer support is really good. Manny helped me to sort out my carousel this afternoon. Very professional and resolved my problems. Thank you Manny.

The Fine Artist ® - Tracey Bowes
United Kingdom
About 1 year using the app
August 23, 2014

Best app i have on my store. Highly recommend it!!!!

K. GRANT PUBLISHING
United States
About 1 year using the app
Edited November 11, 2021

Great app, great support, got fast and efficient answers for all my questions from Eleen and Jo and Sheen and Howell ! I recommend

Max and the city
France
About 1 year using the app
June 25, 2022

I got fixed our little problem so fast and easy whit Allen from Yotpo. Thank you so much! Can easily recomend this app, whit great customer support.

Decora House
Finland
About 1 year using the app
Edited April 15, 2021

After several months using the app I am getting used to it. I was having a tough time with the DIY but I just used the Help Desk and Junalou was amazing. Helped solve my issue plus made a suggestion which I had completely forgot was something I really wanted to do. Can't wait to see the results.

Popped.NYC
United States
About 1 year using the app
June 19, 2021

Radly has been great today helping me with everything I asked for! I Really recommend Yotpo and their CS is amazing!

Mignon - Italian delicacies
United Kingdom
About 1 year using the app
January 31, 2021

Been using YOTPO for a couple years and I'm very happy with it. Lots of features and no complaints. When I have questions they are quick to respond, even on the weekend.

Kühn - Products For Men
United States
About 1 year using the app
May 9, 2020

Updating your theme can affect the reviews on your page, but the Yotpo team has been very helpful throughout the transition. Guiding me step by step. Thank you.

Majo Medicine
United Kingdom
About 1 year using the app
August 20, 2023

Works a treat. Got first review the next day after installing it. Support is great via live chat. Stephanie C was very helpful and friendly. Recommended.

EFS Store
Australia
About 1 year using the app