Reviews (7,177)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 25, 2022

I got fixed our little problem so fast and easy whit Allen from Yotpo. Thank you so much! Can easily recomend this app, whit great customer support.

Decora House
Finland
About 1 year using the app
June 19, 2021

Radly has been great today helping me with everything I asked for! I Really recommend Yotpo and their CS is amazing!

Mignon - Italian delicacies
United Kingdom
About 1 year using the app
January 31, 2021

Been using YOTPO for a couple years and I'm very happy with it. Lots of features and no complaints. When I have questions they are quick to respond, even on the weekend.

Kühn - Products For Men
United States
About 1 year using the app
May 9, 2020

Updating your theme can affect the reviews on your page, but the Yotpo team has been very helpful throughout the transition. Guiding me step by step. Thank you.

Majo Medicine
United Kingdom
About 1 year using the app
August 20, 2023

Works a treat. Got first review the next day after installing it. Support is great via live chat. Stephanie C was very helpful and friendly. Recommended.

EFS Store
Australia
About 1 year using the app
October 5, 2020

So far I am quite impressed with the Yotpo app. I had been trying the app for free for the past year, and have been collecting product reviews. I recently decided it was time to add the widget to my website so that our customers could see the reviews when viewing the product. I was unsure how to add the widget, but Yotpo was immediately responsive to my questions. They sent me the instructions on how to add the review, but also gave me the option of having them do it for me. I chose the latter and it looks great. Caroline was the person who provided the support. She was very friendly and responsive. I really appreciate all they have done.

Kabaty Coffee
United States
About 1 year using the app
Yotpo replied October 11, 2020

Thank you for taking the time to leave a review. Our customer service is always happy to help, and we'll definitely pass on your kind words to Caroline.

March 20, 2022

Kennth was very helpful on solving my issues. Nice app and detailed admin screens. The only issue is that app is pricy, other than that everything is smooth.

Eternate
United States
About 1 year using the app
March 23, 2021

This application looks very slick and should be a great addition to our store!
Huge thank you to Eleen in the customer support team, who was so, so helpful and quick. She made the initial set-up process very straightforward and hassle-free.

Benji's Place UK
United Kingdom
About 1 year using the app
Edited October 20, 2021

The Agent Manny helped me with my technical Issues. He was really fast and delivered me exactly what i wanted for my Online-Store. Infrastrater

NEUROGOLD
Germany
About 1 year using the app
July 26, 2022

Rhemy was very helpful with the issues I was having. The yotpo review app can be a little clunky, but Rhemy was able to easily fix the things I needed.

Minaret
United States
About 1 year using the app