Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 15, 2024

Great app and support! Thanks Donor!

Kaymar Magic
United Kingdom
Over 7 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

March 22, 2024

Jeorge was enormously helpful in helping figure out a language issue on the automatic emails!

Welcome+
United States
About 2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

October 1, 2024

Customer support was quick and efficient. Doner quickly solved an issue with my account email.

TheBeaDANIshop
Canada
April 26, 2024

top notch. Daniel was great and so patient walking me through the step.

Cassava Kitchen
United States
About 3 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

April 29, 2024

App is great and support is even better. Don helped me immensely and efficiently with all my questions and requests. Thanks!

Tiki Hawaiian Gourmet Jerky
United States
About 1 month using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

April 8, 2024

very pleased with yoto. Been using them for years on several of our sites. Outstanding customer support.

Alpiste Canary Seeds
Canada
25 days using the app
Yotpo replied April 12, 2024

Thanks for your feedback, we really appreciate it.

May 23, 2024

Yotpo app works great for reviews. Thanks for Doner p, He has been a huge help in import my Shopify product reviews. highly recommend.

BenBen Apparel Kids/Babies
United States
3 days using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 24, 2024

Speedy, friendly, helpful customer service. Thank you so much, Rhenant T!

core-ritual
United States
10 months using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

May 14, 2024

Ruzsel J was super helpful today Thank you

FD Pantry
United States
6 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

May 2, 2024

So far using this app (the free plan) it is quite simple and user friendly. Quite a few customizations even on the free plan, too. Had some help from 2 supports Arven and Doner and they were great helps. Definitely recommend!

SARAH'S SOAPS
Canada
About 20 hours using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!