Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 7, 2024

Great support from Arven. We're getting things all set up

Tucker® USA
United States
4 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

August 16, 2024

Super quick to respond and answered my questions perfectly.

Wild Moon Underwear
United States
41 minutes using the app
Yotpo replied August 19, 2024

So glad to hear that! We appreciate your review.

January 28, 2024

I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!

SHEIKA
Romania
2 months using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 17, 2024

Highly recommend. And I received great support and ongoing assistance from Daniel when I hit trouble migrating reviews across to Yotpo. All successfully done now. Very happy to be fully on Yotpo!

Objct Co
Australia
20 days using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

March 20, 2024

That was to good. My customer executive is Daniel and he helps us very well.

Delara
United States
9 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 11, 2024

Yotpo is great. It's easy to use and their help chat is quickly and thoroughly answer your questions. highly recommend!

Flirty Soap Co.
United States
10 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

May 23, 2024

Yotpo app works great for reviews. Thanks for Doner p, He has been a huge help in import my Shopify product reviews. highly recommend.

BenBen Apparel Kids/Babies
United States
3 days using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 1, 2024

Fantastic customer support. I wasn't able to upload my reviews. Something wrong with my csv and they helped me solve this in a very short time.

Perks & Stone
United States
15 days using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Edited July 15, 2024

Jorge was excellent at quickly solving our issue! Thanks!

Magna Lens
United States
10 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

January 15, 2024

John G was absolutely amazing. Talked me through the issue and knocked it out of the park. I wish all tech support was as good as Yotpo.

John Linens Sheet Co.
United States
3 months using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.