Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 27, 2022

Good thing about this app is you'll always find the chat support to be friendly and ready to provide human support unlike bots at most of the places. Eunice thanks for the support :)

Glossy Lounge
United Arab Emirates
About 1 year using the app
December 6, 2022

James in customer support is awesome. He worked hard to get my issue resolved correctly.
Thank you very much!

Pure Mountain Botanicals
United States
About 1 year using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

June 22, 2021

日本の代理店はサポートしてくれませんが、英語でのチャットサポートが素晴らしいです!
Great customer support. The problem was solved in no time at all.

SOLGAARD(ソルガード)公式ショップサイト
Japan
About 1 year using the app
September 20, 2022

Customer service was very patient in solving my problem. Yotpo is a very good app for managing websites.

Furniwell-de
Germany
About 1 year using the app
March 27, 2019

Excellent product with an excellent support team.
Special thank you to Josh for helping with our integration.

V3 Apparel
United Kingdom
About 1 year using the app
Yotpo replied March 27, 2019

Hey V3 Apparel, thanks so much for your feedback! Glad to hear you were pleased with the service :)

Edited October 30, 2020

Save your time by choosing Yotpo.com. The service is brilliant the app is brilliant. Yotpo.com does not blackmail you like Trustpilot does. Yotpo is transparent and trustworthy both from customer and the client side. Yotpo is one of few review apps that are a Google partner. And if you are serious in business you need to be visible on Google and with Yotpo's seamless integration you will beat your competitors and will gain visibility in no time! Regards, https://julegenser.no

Julegenser.no
Norway
About 1 year using the app
Yotpo replied November 1, 2020

Thank you so much for this glowing review! We're thrilled to know you're enjoying Yotpo and we're happy to be a part of your winning team!

Edited December 19, 2022

Yotpo is a Great review app and their support team are amazing. Joian was very helpful with the integration. I highly recommend using it.

LS COSMETICS
United Kingdom
About 1 year using the app
October 7, 2021

Amazing app with fantastic customer service, I recommend this app to anyone, best review app in the market! 5 stars well deserved!

Nomad Society
United Kingdom
About 1 year using the app
Edited April 22, 2022

Great customer service. Anytime i have an issue they are always super informative and help to solve the issues. Eventhough the issue was actually not a Yotpo issue Nick helped me to run some trouble shooting and went beyond what he even had to do. So grateful. Thank you so much!

TRIBU SPIRIT
United Kingdom
About 1 year using the app
October 25, 2021

Radley E was so helpful - this is aigret app with free version and especially fabulous because of the instant online chat support you can get. Always a positive experience - very helpful staff.

Zero Point Million
United Kingdom
About 1 year using the app