Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

October 12, 2021

Great app and Ed was very responsive and helpful to get the code install on my site correct. Highly recommend.

MilliForHer
United States
About 1 year using the app
Edited March 23, 2024

Jeorge K was super helpful in finding the root cause and solving the issue why approved reviews were not appearing on the website. great online chat support.

PLANTKOS®
United States
About 1 year using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

August 11, 2018

The name is hard to say but the product works great. Check it out on my site https://MajorLeaguePets.com

Majorleaguepets
United States
About 1 year using the app
Edited April 7, 2022

Kenneth John M is Super fast and immediately understands what I needed for my site! Thank you so much!

Go-Lacta
United States
About 1 year using the app
February 4, 2023

James was so helpful troubleshooting an issue and explaining the best way to optimize the platform. Really love this program!

14th Night
United States
About 1 year using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

April 6, 2023

Great customer support from Warly. Gave ne all the answers we needed and also some other good suggestions.

oyster.no
Norway
About 1 year using the app
Edited August 15, 2023

I am a small business and was looking for an efficient review App, easy to install. I am very happy with the return I am getting from the Yotpo App and the flexibility it offers. I needed help to maximise the app and use all functionalities available under my plan. I cannot thank enough Ronel, Arven, Hazel, Daniel and John B. who have helped me over the past few days. I would highly recommend the app, not only for what it does but for the quality of its customer support. Thank you!

Mimitoys.ie
Ireland
About 1 year using the app
Edited June 18, 2022

I had this app for a while and it worked well. I encountered an issue due to my mistake on changing the setting, and Doner from the support team was great at helping me with the issue. The issue was dealt with as soon as I raised it, and I couldn't be happier! Had another issue recently, and Radly from the support team dealt with it straight away. The support for this app is top notch!

Aiteall
Canada
About 1 year using the app
Edited November 19, 2019

Yotpo's support function is amazing. I had such quick response every time I had an inquiry.

Dress The Day Boutique
United States
About 1 year using the app
April 2, 2021

Love the Yotpo app! It's perfect for our store and customer support is phenomenal. If you end up needing anything - ask for Manny. He's our new official go to support guy :) Super friendly and knows his stuff inside and out!

Orso Pasta
United States
About 1 year using the app
Yotpo replied April 4, 2021

Thank you so much for your review. We'll make sure to pass on your kind words to Manny.