Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 11, 2013

Great experience. Excellent integration.

Classy Scarves
United States
About 1 year using the app
July 8, 2013

Easy to install, set and forget, clean professional look, higher conversions, ... and free!

Yotpo is fantastic!

Sleeve Dominion
Slovenia
About 1 year using the app
March 14, 2022

J'avais un soucis pour intégrer l'application dans mon nouveau thème et Doner a été très réactif et m'a facilité la tâche. merci!

Lero Lero KID
France
12 months using the app
August 19, 2020

Excellent app. Easy to use. clean integration and customer support is off the charts! Great way to give any site a boost!

Grazer Bar
United States
12 months using the app
Edited October 23, 2023

Warly was super helpful in solving my automatic review request problem and directed me to where I needed to change things quickly. Thanks so much!

Hazel & Fawn
United States
12 months using the app
January 2, 2024

He sent me a Meet link to explain what i had to do. Very kind and useful!!

Serenium Skin
United States
12 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Edited April 1, 2020

great app! it e-mails the customers for you to write a review!! so thankful it does a lot of work for you.

i am not using the coupon system yet but after getting help from the support team and how fast and efficient they were, definitely going to look into furthering my shop with them.

thanks again!

Olive Kollection
United States
12 months using the app
June 21, 2013

What a great tool to build relationship with existing customers and develop new ones. In the future i'd love to see the system generate it's own code for each customer.

Bumble Candles
Australia
12 months using the app
November 11, 2013

We are very happy with Yotpo so far. Great product, great service.

Aruba Aloe
United States
12 months using the app
March 17, 2023

Great help, really appreciate Allen's M work. worked quick and shows support when needed. ...........

Bash 'D' Bishop
United Kingdom
12 months using the app